Jason Zieran
Newburgh,NY
Summary
Seasoned eLearning Developer/Instructional Designer with over ten years of experience in instructional design, eLearning development, instructor-led training, communications, and audio/video production. Looking to utilize expertise in needs analysis, written and verbal communication, multi-media production and strong project management skills to create meaningful and measurably positive experiences for learners.
Overview
10
10
years of professional experience
Work History
Learning Designer
Travelers Insurance
07.2022 - Current
- Establishing best practices for learning design including content outlines, storyboarding, review process and evaluation resulting in department wide consistency in content development.
- Conducting needs analysis with SMEs and stakeholders to identify knowledge gaps, determine learning objectives, and consulting on best form of modality for training purposes
- Developing learning content including eLearning modules, video demonstrations and software simulations resulting in fast time to proficiency in systems navigation.
- Curating and developing pathways in Degreed Learning Experience platform
- Developing learning assessments utilizing CredSpark +
- Up-skilling team members in Instructional Design
- Utilizing generative AI using both Google Gemini and ChatGPT
ELearning Developer/Trainer
New York Life Ins. Co.
07.2017 - 07.2022
- Utilizing Instructional design models (ADDIE - Analysis, Design, Develop, Implement and Evaluation) to develop eLearning modules/simulations/video demonstrations
- Designing and developing software client verification mock-up simulations for Service Professional training
- Developing and producing video demonstrations including online payments processing and beneficiary changes
- Implementing needs analysis to determine best training approach for various projects
- Managing project scheduling resulting in project timelines and key dates
- Creating on-the-job support tools such as interactive job aids via PowerPoint, Word and PDF documents
- Leading curation of training material resulting in a day-one/basics pathway in Degreed for MS Teams
- Advising best practices for audio/video production resulting in high-quality video demonstrations across various lines of businesses
- Collaborated with team on managing and supervising summer intern (2020) project, along with various other events/tasks on their schedule
- Maintaining courses within SAP SuccessFactors LMS including uploading, publishing and updating files
ELearning Developer/LMS Administrator/Instructional Designer
Mediacom Communications Corp.
03.2015 - 07.2017
- Utilizing Instructional design models (ADDIE - Analysis, Design, Develop, Implement and Evaluation) to develop eLearning modules/simulations/video demonstrations
- Instructing new hire training resulting in the onboarding of new field-service representatives
- Administrating LMS (CourseMill) which required weekly, monthly and quarterly reporting along with system, course and curriculum maintenance
- Managing summer intern project resulting in a video production that was presented to the owner/CEO at their final presentation of their internship
Education
Bachelor of Arts - Communication & Media-T.V./Radio Production, Theatre Art
State University of New York At New Paltz
New Paltz, NY05.2012
Associate of Arts - English Literature
State University of New York: Orange County Community College
Middletown, NY05.2010
Skills
- PC/Mac computers
- Project Management
- ADDIE Model
- ELearning Development
- LMS Administration (CourseMill/SAP SuccessFactors)
- Adobe Photoshop/Illustrator
- Lectora/Captivate/Articulate 360 Suite
- PowerPoint/iSpring
- Microsoft Office
- Videography
- TechSmith Camtasia
- Instructor-Led Training
- Generative AI (Google Gemini & ChatGPT)
- XAPI Data Implementation & Collection
Relevant Experience
- Needs Analysis
- Instructional Design
- ELearning Development
- Instructor-Led Training
- Project Management
- Kirkpatrick Evaluation
- XAPI Data Implementation & Collection (Watershed)
- Degreed Learning Experience Platform
- Communications Expertise
- LMS Administration (SAP SuccessFactors & CourseMill)
- Audio/Video Production
- Audio/Video Editing
- TechSmith Camtasia
- Vyond Video Creation Platform
- Adobe Creative Suite (Photoshop, Audition, Premiere Pro, Illustrator, After Effects)
- Graphic design for eLearning modules
- Degreed/CredSpark+
- GenAI (Google Gemini & ChatGPT)
Timeline
Learning Designer
Travelers Insurance
07.2022 - Current
ELearning Developer/Trainer
New York Life Ins. Co.
07.2017 - 07.2022
ELearning Developer/LMS Administrator/Instructional Designer
Mediacom Communications Corp.
03.2015 - 07.2017
Bachelor of Arts - Communication & Media-T.V./Radio Production, Theatre Art
State University of New York At New Paltz
Associate of Arts - English Literature
State University of New York: Orange County Community College
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