Jason Zieran
Newburgh,NY
Summary
Seasoned eLearning Developer/Instructional Designer with over ten years of experience in instructional design, eLearning development, instructor-led training, communications, and audio/video production. Looking to utilize expertise in needs analysis, written and verbal communication, multi-media production and strong project management skills to create meaningful and measurably positive experiences for learners.
Overview
10
10
years of professional experience
Work History
Learning Designer
Travelers Insurance
Remote
07.2022 - Current
- Establishing best practices for learning design including content outlines, storyboarding, review process and evaluation resulting in department wide consistency in content development.
- Conducting needs analysis with SMEs and stakeholders to identify knowledge gaps, determine learning objectives, and consulting on best form of modality for training purposes
- Developing learning content including eLearning modules, video demonstrations and software simulations resulting in fast time to proficiency in systems navigation.
- Curating and developing pathways in Degreed Learning Experience platform
- Developing learning assessments utilizing CredSpark +
- Up-skilling team members in Instructional Design
- Utilizing generative AI using both Google Gemini and ChatGPT
ELearning Developer/Trainer
New York Life Ins. Co.
New York, New York
07.2017 - 07.2022
- Utilizing Instructional design models (ADDIE - Analysis, Design, Develop, Implement and Evaluation) to develop eLearning modules/simulations/video demonstrations
- Designing and developing software client verification mock-up simulations for Service Professional training
- Developing and producing video demonstrations including online payments processing and beneficiary changes
- Implementing needs analysis to determine best training approach for various projects
- Managing project scheduling resulting in project timelines and key dates
- Creating on-the-job support tools such as interactive job aids via PowerPoint, Word and PDF documents
- Leading curation of training material resulting in a day-one/basics pathway in Degreed for MS Teams
- Advising best practices for audio/video production resulting in high-quality video demonstrations across various lines of businesses
- Collaborated with team on managing and supervising summer intern (2020) project, along with various other events/tasks on their schedule
- Maintaining courses within SAP SuccessFactors LMS including uploading, publishing and updating files
ELearning Developer/LMS Administrator/Instructional Designer
Mediacom Communications Corp.
Blooming Grove, NY
03.2015 - 07.2017
- Utilizing Instructional design models (ADDIE - Analysis, Design, Develop, Implement and Evaluation) to develop eLearning modules/simulations/video demonstrations
- Instructing new hire training resulting in the onboarding of new field-service representatives
- Administrating LMS (CourseMill) which required weekly, monthly and quarterly reporting along with system, course and curriculum maintenance
- Managing summer intern project resulting in a video production that was presented to the owner/CEO at their final presentation of their internship
Education
Bachelor of Arts - Communication & Media-T.V./Radio Production, Theatre Art
State University of New York At New Paltz
New Paltz, NY05.2012
Associate of Arts - English Literature
State University of New York: Orange County Community College
Middletown, NY05.2010
Skills
- PC/Mac computers
- Project Management
- ADDIE Model
- ELearning Development
- LMS Administration (CourseMill/SAP SuccessFactors)
- Adobe Photoshop/Illustrator
- Lectora/Captivate/Articulate 360 Suite
- PowerPoint/iSpring
- Microsoft Office
- Videography
- TechSmith Camtasia
- Instructor-Led Training
- Generative AI (Google Gemini & ChatGPT)
- XAPI Data Implementation & Collection
Relevant Experience
- Needs Analysis
- Instructional Design
- ELearning Development
- Instructor-Led Training
- Project Management
- Kirkpatrick Evaluation
- XAPI Data Implementation & Collection (Watershed)
- Degreed Learning Experience Platform
- Communications Expertise
- LMS Administration (SAP SuccessFactors & CourseMill)
- Audio/Video Production
- Audio/Video Editing
- TechSmith Camtasia
- Vyond Video Creation Platform
- Adobe Creative Suite (Photoshop, Audition, Premiere Pro, Illustrator, After Effects)
- Graphic design for eLearning modules
- Degreed/CredSpark+
- GenAI (Google Gemini & ChatGPT)
Timeline
Learning Designer
Travelers Insurance
07.2022 - Current
ELearning Developer/Trainer
New York Life Ins. Co.
07.2017 - 07.2022
ELearning Developer/LMS Administrator/Instructional Designer
Mediacom Communications Corp.
03.2015 - 07.2017
Bachelor of Arts - Communication & Media-T.V./Radio Production, Theatre Art
State University of New York At New Paltz
Associate of Arts - English Literature
State University of New York: Orange County Community College