Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jason Zipp

Ramona,CA

Summary

Reliable and detail-oriented professional seeking a full-time remote role in customer support, IT help desk, or operations. Experienced in fast-paced customer-facing environments with strong skills in written communication, problem-solving, and time management. Comfortable with Microsoft Office, Google Workspace, and remote collaboration tools. Proven discipline through structured independent projects and consistent performance tracking. Adaptable learner ready to take on new systems and contribute to team success.

Overview

3
3
years of professional experience

Work History

Futures Trader

Me
11.2024 - Current
  • Developed and executed structured trading models with strict risk management.
  • Maintained detailed trade journals and performance tracking systems.
  • Built discipline through daily structured routines and self-accountability.

Crew Member

Ike's Love & Sandwiches
02.2023 - Current
  • Assisted customers in a fast-paced environment, ensuring accuracy and satisfaction.
  • Resolved issues quickly and professionally, maintaining strong communication under pressure.
  • Balanced multiple tasks simultaneously, contributing to efficient store operations.

Education

High School Diploma -

Poway High School
Poway, CA

Skills

  • Customer communication
  • Conflict resolution & problem-solving
  • Microsoft Office & Google Workspace
  • Remote collaboration tool
  • Data entry & accuracy
  • Time management & task prioritization
  • Basic troubleshooting
  • Adaptability & fast learning
  • Documentation & reporting
  • Self-discipline & independent work
  • Portfolio management

Accomplishments

  • Handled 50+ customer transactions per shift with accuracy and efficiency.
  • Recognized by management for positive customer feedback and reliability.
  • Maintained 99% drawer accuracy when balancing cash register at closing.
  • Trained and supported new team members, improving shift performance and workflow.
  • Built and maintained a daily trading journal for 12+ months, tracking performance metrics.
  • Developed and tested structured trading models, showing independent problem-solving skills.
  • Created an organized Discord journaling system for accountability and analysis.
  • Managed time and risk under pressure while trading live futures markets.
  • Demonstrated discipline and consistency through self-directed trading projects.

Timeline

Futures Trader

Me
11.2024 - Current

Crew Member

Ike's Love & Sandwiches
02.2023 - Current

High School Diploma -

Poway High School
Jason Zipp