Jason A. Brown

Night Shift switch technician for the MWR team based out of Minneapolis MN. Use of network monitoring tools, fiber cleaners/testers. Direct point of contact for all night time activities and recovery activities at the TMO Eagan switch.

• Implemented and monitored network switches to ensure reliable service delivery.
• Troubleshot connectivity issues with diagnostic tools and software to restore service promptly.
• Collaborated with team members to resolve technical problems efficiently.
• Assisted in upgrading equipment, improving overall network performance and reliability.
• Troubleshot and diagnosed network issues for customers, including configuring and repairing routers and switches.
• Logged service calls and closed work orders by recording issues resolved and services provided.
• Monitored system performance and made adjustments to optimize operations.
  Powered Down and prepared equipment for Decommissioning.
• Facility maintenance and daily walks and checks for building alarms and issues.
• Create trouble tickets and dispatch Field Operations to clear alarms.
• Chassis repairs and swaps during network alarm clearing efforts.
• Dimm swaps, SFP/QSFP swaps, transceiver swaps during alarm clearing.
• Properly disposing and shipping old equipment to manufacture for refurbishing.

Cable Technician serving companies such as Granite/CrossComm. Work on troubleshooting Physical layer network devices for businesses throughout the Charlotte Metropolitan area. Installation of Small office networks and troubleshooting existing network outages and troubles. Tools included putty, cmd, crimper, punchdown tool, cable tester and cable tracer, CAT 5/6 ethernet cable.

• Troubleshooting network devices and connectivity to the network. CAT 5 cable installations and troubleshooting.
• ISP cutovers and adding redundancy to networks.
• Computer Maintenance and Telco Rack cleanup
• HW and SW testing for accountability purposes
• CAT 5 cable installations and troubleshooting
• Access Point installations and troubleshooting
• Switch and PDU installations

Served as switch support in the Seattle, Spokane, and Montana markets for T-Mobile. Integration support and daily network maintenance MSO maintenance and maintaining overall network health. Applications used Slipped, Pronghorn, BTS Manager, Monitor, Putty, 7705 remote sessions, SW manager and Microsoft applications (i.e. excel, word, outlook).

• Inter chassis rehomes
• Daily reporting and outage support
• 7705 re-configuring and SW updates
• 10 gig bandwidth upgrades
• Daily switch walks, Weekly generator walks and facility maintenance.
• Disaster recovery efforts and training simulations
• Dispatching FOPs for outage recovery
• DC Power plant configuration
• 48 hour monitoring
• Remote alarm clearing/remote troubleshooting

Switch Technician Served as switch support in the Mobile market Switch for T-mobile Integration support and daily network maintenance. Used daily switch applications such as Slipped, OneConsole, Pier, BTS manager, 7705 Routers and Alarm Monitor

• Overall Network Health
• Daily reporting and outage support
• 5G Re IP modifications
• 7705 configuring
• Assisting Contractors with Facility needs
• Weekly switch walks and Daily switch shutdowns
• Dispatching FOPs on Troubles and Faults
• Daily RTP and Availability monitoring and reporting
• Switch equipment replacements

War Room Engineer Served as a remote support engineer during the implementation of 5g Samsung equipment and software on Sprint and Verizon RAN networks.

• 4g/5g integrations on Verizon and Sprint networks
• Remote troubleshooting and alarm clearing
• Nightly reporting and log collection
• Software upgrades
• Pre and Post checks for customer satisfaction.
• 5g software activations

War Room Engineer Served as a remote support engineer during the implementation of 5g Samsung equipment and software on Sprint and Verizon RAN networks.

• 4g/5g integrations on Verizon and Sprint networks
• Remote troubleshooting and alarm clearing
• Nightly reporting and log collection
• Software upgrades
• Pre and Post checks for customer satisfaction.
• 5g software activations

War Room Engineer Served as switch support in the Austin market War Room for T-mobile Integration support and daily network maintenance. Network elements consisted of NSN UMTS U1900/U2100, GSM 1900, LTE700/2100/1900/AirScale.

• Remote commissioning and alarm clearing
• Daily reporting and outage support
• Software upgrades
• 911 Call testing verification
• Remote Support for FOPs techs and tower crews
• CSR router configuring
• Inter chassis IP rehomes

Served as a network support engineer in the Central Region modernization War Room for the T-mobile modernization project. Network elements consisted of NSN U1900/U2100, GSM 800/1900, LTE700/2100/1900, Nortel GSM and Tellabs DAX 5500.

• Remote commissioning and alarm clearing
• Software upgrades
• 911 Call testing verification, call stats verification and live call monitoring
• LTE implementation commissioning and adjacency updates
• 2g/3g site creation and SCF validation
• 2g/3g Modernization support for field engineers and tower crews
• Tellabs DAX cross connections
• 7705 configuring
• Locking/Unlocking Ericsson GSM

• We carried out network implementation and maintenance on AT&T’s GSM network.
• Rhome's, Retunes, BG augments, PCU balances, TRX harvest, etc.…
• Maintained trackers and updated ticketing systems
• IRAT neighbor updates for Rehome’s
• Troubleshooting &Remote Troubleshooting
• Building and implementing scripts and plans using CM editor and Operation manager
• MSC updates during LAC changes

• Switch Engineer Assisted associates with day to day switch task and maintaining overall Network Health
• Bert Testing, Assigning DAX ports using CLI commands in Tellabs DAX
• PWE cutovers, Pure IP migrations, Hybrid IP activations
• New Builds, 3rd and 4th carrier implementation
• Troubleshooting, Remote Troubleshooting
• Building cross connections in the DAX
• RSP IMA configuration and removal

• RNC Engineer/Construction Manager Worked with NSN RU-10/RU-20 RNC's providing remote support for expansion and upgrade efforts across the Central Region Also served as a construction manager in RET deployment.
• HSPA implementation, Hybrid IuB expansions, 2nd Carrier adds
• Remote RET commissioning, Remote WBTS trouble shooting, Coordinating Tower crews and climbers, Alarm clearance, daily reporting
• Software upgrades
• 911 Call testing verification, call stats verification and live call monitoring
• 2g GSM C-MAS Activations

• I served as a commissioning engineer and the night lead, guiding network deployment activities as the first point of escalation.
• Troubleshooting and Fault clearing
• Onsite commissioning with the customer present
• Call testing and Drive testing support
• RET configuring
• Manage all tools and test equipment
• Daily reporting
• Nokia Siemens Networks- GSM/UMTS/RAN/CORE
• ProjectSupportCenter Lead
• Managed RIC personnel
• Coordinated field engineers and tracking activities
• Coordinated with the customer PM's for access and special instructions for all scopes and nightly implementation activities
• Daily reporting and scheduling
• Escalation management
• Site turn up and Testing - Commissioned and drive-tested sites with customer on site for voice and data recognition.