Experienced professional with a strong track record in the hospitality and service industry, consistently exceeding goals and objectives. Quick learner who seamlessly integrates into organizations, providing immediate value. Self-motivated and a team player, skilled at building and fostering collaborative relationships. Thrives in high-stress environments, effortlessly managing multiple tasks and levels of responsibility. Possesses exceptional communication, interpersonal, and leadership skills, all driven by a genuine passion to help others.
Provided massage therapy, energy work and breathwork coaching services and created workshops and classes in the local community.
Managed cash flow, business transactions, banking, and client appointments. Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Provided crisis intervention and suicide prevention support for LGBTQ+ youth. Volunteered for two years as a hotline counselor, later employed for one year.
Manager of member relations and new sales revenue for a luxury boutique fitness club & spa. Responsible for establishing & achieving monthly sales goals, managing sales team & maintenance. Promote leads through direct mail, print/media and local advertising.
Private, luxury boutique fitness club. Maintained accounts for 900+ members acting as membership advisor, counsel on fitness regime and connecting members with appropriate personal trainers
Managed front desk operations for a 363-room, four-star boutique hotel.
Problem solving
Communication
Service oriented
Active listening