Adobe Creative Cloud
Jason Alvarado
Customer Relationships Coordinator
Garden Grove,CA
Summary
Goal-oriented and dedicated self learner with 15 years of customer service experience and 5 years experience specializing in entrepreneurship. Versatility of strengths derived from corporate experience and small business ownership with emphasis on customer interaction, management and payment handling skills.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Customer Relationships Coordinator
Fuji Photo Film
Cypress, CA
11.2006 - 03.2020
- Maintained customer relationships for 20+ key accounts including Wal-Mart, Sam's Club, Costco, Amazon, Best Buy and Target
- Provided timely and quality customer support with monthly account information database using SAP Software and Microsoft Office
- Improved operational efficiencies while managing price lists, stock inventory, shipment status, backorders and purchase orders
- Resolved order issues by clarifying customer's complaint; determining cause of problem; selecting most proficient best solution to solve any problems; expediting correction or adjustment; following up to ensure resolution.
- Participated in team-building activities to enhance working relationships
- Handled100+ orders from customers, distributors, and sales representatives per week while providing up to date status to address customer inquiries and concerns.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Executive Chef / Owner
Jayce Lab
Huntington Beach, CA
03.2016 - 03.2020
- Managed entire financial and business operations including payroll, cost controls, supply inventory, social media marketing, product photography, website building and menu creation.
- Sourced vendors, negotiated contracts, maintained inventory supplies and managed efficient deliveries of high-quality supplies and food ingredients
- Launched online ordering e-commerce website specializing in catering and food delivery services within US.
- Featured in assortment of articles and blogs including LA Magazine and CBS in collabration with various business organizations including Beyond Meat, Follow Your Heart & Gardein
Education
Associate of Science - Accounting
Stanbridge College
Irvine, CA 04.2008 - 04.2010
Skills
Entrepreneurship
undefinedSoftware
Wordpress / Bluehost
SAP Software Solutions
Microsoft Office
Python / Javascript
Timeline
Executive Chef / Owner
Jayce Lab
03.2016 - 03.2020
Associate of Science - Accounting
Stanbridge College
04.2008 - 04.2010
Customer Relationships Coordinator
Fuji Photo Film
11.2006 - 03.2020
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