Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Jason B Malone

Los Angeles,CA

Summary

Successful Executive Director with over 20 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-culture team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Regional Director of Operations/Sr. ED.

Sunrise Senior Living
Los Angeles, CA
07.2022 - Current
  • Leadership and overall operational oversight of 8 Sunrise communities in Southern California.
  • Set team and individual KPIs and provided regular, actionable feedback.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Developed strong trio leadership model support system with care, sales and operations that drove strong outcomes.
  • Cultivated and maintained strong industry relationships to capitalize on opportunities and maximized business success.
  • Provided leadership to 28 Executive Directors in order to transition management of communities to new Management Group.

Executive Director

Sunrise Senior Living
Beverly Hills, Playa Vista, Studio City, CA
01.2005 - 07.2022
  • Provided Leadership and overall operational oversight to 100 team members, including 8 Department Coordinators.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Shared Culture and Mission of organization with team and public through successful presentations, community outreach, community events and living example.
  • Led community team members through COVID-19 pandemic successfully.
  • Worked closely with organizational leadership to guide operational strategy.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Managed financial, operational and human resources to optimize business performance.
  • Built referral pipeline by remaining active with community and establishing referral network and resources.
  • 94% average annual occupancy over 5 years.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Created succession plans to provide continuity of operations during leadership transitions.

Assisted Living Coordinator

Sunrise Of Studio City
Studio City, CA
03.2004 - 01.2005
  • Developed, improved and implemented policies to optimize costs, care and satisfaction of both team members and residents.
  • Evaluated team performance and care quality.
  • Scheduled all assignments and managed requests for time off.
  • Managed 28 team members caring for 80 residents.

Administrator

Sign Of The Dove, Stanford House Assisted Living
Los Angeles, CA
01.2001 - 03.2004
  • Leadership and operational oversight of assisted living community with 75 residents.
  • Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
  • Built relationships with strategic partners leading to business development opportunities and business growth.
  • Managed regulatory change required by new and revised laws and regulations, communicating complex requirements and identifying operational impacts.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.

General Manager

The Kelly Organization
Atlanta, GA
01.1991 - 08.2000
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Managed budget implementations, employee evaluations and contract details.
  • Evaluated performance of managers to take appropriate personnel actions.
  • Focused on every area of day-to-day business, including scheduling, labor, quality service, cleanliness, cash/receipt reconciliation, inventory, ordering, and accounting.

Education

Associate of Arts - Management

Los Angeles City College
Los Angeles, CA
06.2018

General Studies -

Georgia Southern University
Statesboro, GA
06.1990

Skills

  • Leadership and People Development
  • Communication
  • Business Operations
  • Financial and Sales Management
  • Team Building
  • Clinical Operations
  • Recruitment and Retention
  • Regulatory Compliance
  • Conflict Resolution
  • Owner Relations

Accomplishments

  • Awarded California Assisted Living Association's Outstanding Executive Director Award in 2015.
  • Awarded Safety award by The City of Beverly Hills Health & Safety Commission for efforts in enhancing the health and safety of the City of Beverly Hills through the COVID-19 pandemic.
  • Awarded AHCA/NCAL Bronze and Silver National Quality Award for Sunrise of Beverly Hills.
  • Achieved regulatory compliance and a "violation-free" annual survey for five consecutive years.

Certification

  • Certified Director of Assisted Living, Senior Living Certification Commission - 11/2017 - 12/2023
  • Licensed Residential Care for the Elderly (RCFE) Administrator - 4/2002 - 4/2024

Timeline

Regional Director of Operations/Sr. ED.

Sunrise Senior Living
07.2022 - Current

Executive Director

Sunrise Senior Living
01.2005 - 07.2022

Assisted Living Coordinator

Sunrise Of Studio City
03.2004 - 01.2005

Administrator

Sign Of The Dove, Stanford House Assisted Living
01.2001 - 03.2004

General Manager

The Kelly Organization
01.1991 - 08.2000

Associate of Arts - Management

Los Angeles City College

General Studies -

Georgia Southern University

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