Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jason B Sanchez

Jason B Sanchez

McQueeney,TX

Summary

Dynamic Field Technician with proven expertise in equipment maintenance and technical troubleshooting at Spectrum Communications. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Adept at project management and team collaboration, consistently delivering high-quality results while adhering to safety protocols and improving operational efficiency.

Overview

18
18
years of professional experience

Work History

Field Technician

Spectrum Communications C
03.2016 - 10.2024
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.

Field Service Technician

Tryton Tools
01.2012 - 03.2016
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.

Warehouse Technician

Team Oil Tools
02.2007 - 04.2012
  • Adhered to safety guidelines consistently, reducing workplace accidents significantly.
  • Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
  • Collaborated with team members to achieve daily targets and maintain a high level of productivity.
  • Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
  • Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
  • Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
  • Assisted in the training of new employees, sharing expertise on best practices and safety procedures.
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
  • Performed preventative maintenance on warehouse equipment routinely, reducing downtime caused by malfunctions or breakdowns.
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action promptly.
  • Implemented barcode scanning technology that simplified the tracking process for incoming and outgoing shipments.
  • Utilized computerized systems effectively for tracking inventory movement and updating stock records in realtime.
  • Improved warehouse efficiency by implementing an effective inventory management system.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used forklifts and pallet jacks to relocate products.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.

Education

Diploma -

Seguin High School
Seguin, TX
05.1996

Skills

  • Equipment maintenance
  • Technical troubleshooting
  • Data analysis
  • System installation
  • Preventative maintenance
  • Customer service
  • Project management
  • Team collaboration
  • Time management
  • Technical support
  • Network connectivity
  • Safety management
  • Hardware repair
  • Diagnostic testing
  • System upgrades
  • Hardware and software installation
  • Software support
  • System configuration
  • Web security
  • Cable pulling
  • Problem-solving
  • Customer relations
  • Excellent communication
  • CCTV installation
  • Fleet maintenance
  • Multitasking
  • Reliability

Languages

Spanish
Professional Working

Timeline

Field Technician

Spectrum Communications C
03.2016 - 10.2024

Field Service Technician

Tryton Tools
01.2012 - 03.2016

Warehouse Technician

Team Oil Tools
02.2007 - 04.2012

Diploma -

Seguin High School

Similar Profiles

CREATE PROFILE
Jason B Sanchez