Jason Baker
Eau Claire, WI
Summary
Detail-oriented and adaptable professional with a diverse background in customer service and delivery operations. Known for strong problem-solving skills and reliability, ready to leverage expertise to enhance customer experiences and operational success.
Overview
5
5
years of professional experience
Work History
Pizza Delivery Driver
Pizza Hut
Eau Claire
02.2026 - Current
- Delivered pizzas promptly, enhancing customer satisfaction through reliable service.
- Loaded delivery vehicle with accurate orders, ensuring timely and correct deliveries.
- Transported food using insulated bags to ensure optimal temperature during delivery.
- Operated a delivery vehicle safely, adhering to traffic regulations and company policies.
- Managed incoming calls from customers placing takeout orders, providing friendly and efficient service.
Shift Leader
Taco Bell Restaurant
Eau Claire
04.2025 - 08.2025
- Supervised team members during busy shifts, enhancing service efficiency and customer experience.
- Coordinated shift schedules, optimizing staff coverage to meet demand during peak hours.
- Managed daily workflow and scheduled staff for adequate coverage.
- Resolved customer complaints promptly, improving satisfaction and fostering customer loyalty.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored food preparation processes to adhere to health and safety regulations.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Utilized POS systems efficiently for order processing and inventory management.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Balanced cash registers to verify that all transactions were accounted for.
- Completed customer transactions using Point of Sale register system accurately.
Crew Team Member
Rasing Canes
Eau Claire
11.2024 - 04.2025
- Delivered exceptional customer service during peak dining hours, ensuring customer satisfaction and repeat business.
- Assisted customers with orders and inquiries.
- Processed cash transactions accurately and efficiently, contributing to smooth register operations.
- Operated cash register accurately and efficiently.
- Restocked merchandise on shelves promptly during busy periods to maintain product availability for customers.
- Executed store opening and closing procedures following management guidelines.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups, and bags.
- Served food quickly for positive guest experiences.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Driver
Lighting Auto LLC
Barron
07.2022 - 12.2023
- Transported clients from designated locations to ensure timely arrivals at destinations.
- Operated delivery vehicles to ensure timely and safe product transportation.
- Followed traffic laws and company policies to promote safe driving practices.
- Reported vehicle maintenance needs to maintain operational readiness and prevent service disruptions.
- Recorded daily mileage, fuel consumption, and maintenance data.
Operator
Gold Cross Answering Service
Lake Hallie
05.2021 - 06.2022
- Handled emergency calls with urgency, adhering to protocols to ensure safety and effective crisis management.
- Assisted customers with inquiries, delivering accurate information promptly to resolve issues quickly.
- Operated multi-line phone systems, managing incoming calls efficiently to enhance customer service experience.
Education
High School Diploma -
Augusta Area High School
Augusta, WI05-1994
Skills
- Safe driving practices
- Order accuracy
- Customer service
- Cash handling
- POS system management
- Time management
Timeline
Pizza Delivery Driver
Pizza Hut
02.2026 - Current
Shift Leader
Taco Bell Restaurant
04.2025 - 08.2025
Crew Team Member
Rasing Canes
11.2024 - 04.2025
Driver
Lighting Auto LLC
07.2022 - 12.2023
Operator
Gold Cross Answering Service
05.2021 - 06.2022
High School Diploma -
Augusta Area High School