Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Brett Penny

Cordele,GA

Summary

I have 30 years of fragrance and cosmetics retail experience. In those 30 years I have developed amazing relationships with managers and associates at Dillard's, Macy's, Ulta, Dior and more all over Atlanta and the Southeastern region. I've also developed a great reputation for being professional and quite effective in meeting and exceeding sales goals. My background includes being an Account Retail Executive for Parlux Fragrance Co, Project Manager for Rehad Management, Beauty Advisor for Estee Lauder, Business Manager for Clinique Cosmetics, Dillard's Fragrance Department Business Manager, Counter Manager for Perscriptives Cosmetics, Freelance Makeup Artist for Estee Lauder and Lancome, a Vendor Representative for Ralph Lauren, Parlux, YSL and Dior.

Overview

14
14
years of professional experience

Work History

Fragrance Business Manager

Dillard's
02.2020 - Current
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Forecasted sales, allocated resources and managed labor to improve productivity metrics by 100%.
  • Provided leadership to 6 employees through coaching, feedback and performance management.
  • Directed all day-to-day operations of fragrance department facility to provide safe and enjoyable guest experience.
  • Formed and sustained strategic relationships with clients.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
  • Engaged professionally with staff, vendors and customers to build rapport and nurture relationships.
  • Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.

Retail Executive SE

Parlux Fragrances
12.2021 - 05.2023
  • Managed and maintained purchase orders and invoices.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Developed and managed budgets for purchasing and projected purchasing needs.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Project Manager /Designer/ House Flipper

Rehab Management LLC
01.2014 - 01.2020
  • Scouted properties for rehabilitation and resale.
  • Hired and managed all crews and workers.
  • Created and implemented a design plan for the interior, exterior and all grounds.
  • Prioritized and organized tasks to efficiently accomplish all goals and meet deadlines.
  • Always produced a high quality home / product that sold quickly and for a great profit
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Contributed ideas during strategic and conceptual brainstorming sessions.
  • Thoroughly researched design topics and studied information pertaining to topics.

Vendor Representative

Parlux Fragrances
03.2010 - 12.2019

Was consistently one of my account executives top producing Vendor Representatives

  • Sold products and developed new connections through outstanding customer service and professionalism.
  • Educated customers on product functionality through live demonstrations.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Collaborated with team to develop effective, winning sales strategies.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Designed dynamic displays for products to increase overall revenue and specific product sales.
  • Followed up with recent sales customers to establish working relationships and brand loyalty.

Education

Cosmetology License - Cosmetology Education

Macon Beauty School
Macon, GA
02.1991

Skills

Building lasting relationships

Outstanding salesman

Self-motivated

Goal oriented

Numbers driven

  • Customer retention
  • Data collection
  • Staff training
  • Employee motivation
  • Project management
  • Employee development
  • Recruiting and hiring
  • Verbal and Written Communication

Timeline

Retail Executive SE

Parlux Fragrances
12.2021 - 05.2023

Fragrance Business Manager

Dillard's
02.2020 - Current

Project Manager /Designer/ House Flipper

Rehab Management LLC
01.2014 - 01.2020

Vendor Representative

Parlux Fragrances
03.2010 - 12.2019

Cosmetology License - Cosmetology Education

Macon Beauty School
Jason Brett Penny