Jason Callaway

• Managed and Represented Oscar-Nominated, Grammy Award-Winning, and High Net Worth clientele in property management, real estate purchases, and vendor management of multi-million dollar residential and commercial properties.
• Advised and coordinated with clients and legal teams on best decisions for properties, real estate investments, resulting in facilitating proper inspections, repairs, contracts, payments, and vendor workmanship, through completion.
• Delivered exceptional customer service, promptly addressing needs and resolving complex issues.
• Managed sensitive client data securely, maintaining confidentiality at all times per legal requirements and best practices.
• Efficient scheduling, obtaining quality vendor services, prioritizing urgent needs, and coordinating with service providers and contractors.
• Inspected property grounds and staff workmanship to identify areas of improvement, potential problems or safety hazards that required immediate attention.
• Coordinated timely completion of duties, minimizing downtime and maintaining property aesthetics and preparedness.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Communicated effectively with owners, legal counsel and service vendors.
• Coordinated appointments to show marketed properties when needed.
• Currently hold California and Georgia Real Estate licenses. Can easily obtain a Florida license and/or additional States if required.

SOTHEBY'S INTERNATIONAL REALTY:

• Involved in more than $500,000,000 of commercial and residential real estate
• Property Management of costs, escrows, rehabs, grounds, repairs, inspections, permitting, appraisals, construction, geological surveys, title surveys, title reports, marketing, property disclosures, more.
• Skilled manager and negotiator of million dollar listings, sales and vendor management for celebrities, investors, and High Net Worth (HNW) clients.
• Successfully navigate contract negotiations in intense, high-stakes, high-pressure real estate markets.
• TOP PRODUCER: Top 4% of Realtors in the United States.
• 95% closing ratio.

MOHR PARTNERS:

• Top Producer.
• Top 5 Broker, company-wide, ranked throughout all specialties.
• Provided Global Corporate real estate services for Industrial, Retail, and Office tenants, occupiers, and high net worth clientele.
• Offered integrated solutions including portfolio management, lease administration, business intelligence consulting, research, site selection, location incentives, transaction advisors, and project management.
• Successfully represented clients in the disposition, lease consultation, and acquisition of distribution, and light manufacturing industrial facilities in the Southeast.
• Specialized in business development, leadership, contract negotiations, strategy implementation, portfolio assessment and management, from growing small businesses to enterprise clientele.

• Over 6 years total combined experience.
• Two-time Manager of the Year, National Manager of the Year. Grew client base by more than 80%, annual revenue by more than 100% to over $2,000,000, and #1 in the State.
• 20-25 direct reports consisting of office managers, administrative positions, and support staff.
• Managed over 25 Staff Members, Marketed, and Sold Human Resources (HR) background checks, physicals, drug screening, OSHA required questionnaires, injury prevention, back-to-work physical therapy, insurance claims, and employee work-related pre-screenings and injuries.
• HVAC INDUSTRY: Vendor management and entry of complex billing, spreadsheets, vendor management and invoicing.
• Advanced Quickbooks entry for: PAYROLL, VENDOR INVOICING, COLLECTIONS, PAYMENT, and ACCOUNTS RECEIVABLES.

• Masters level education and training of advanced leadership, sales, life, and consulting curriculums
• Develop, train, and coach advanced, customized leadership and sales curriculums to Teams, HNW individuals, C-suite clients, owners, directors, managers, top producers, and account executives.
• Curriculum consists of Time Management; Advanced KPI’s, Accountability, Incentives, Culture, Recruiting, Hiring, Onboarding, Retention, Prospecting, Referrals, Closing Skills, Answering Objections, Servicing, more
• BILLION DOLLAR RESULTS: My clients closed over $2.5 Billion of products and services
• TOP PRODUCER: TOP 5 - Most Coaching Revenue Delivered
• TOP COACH Award: Top Customer Service Award Winner, as voted on by the clients
• PROFESSIONAL HVAC SERVICES COACH: Coach HVAC businesses on: Dispatching, Maintenance Service Agreements, Renewals, Invoicing, Vendor Management, Accounts Receivables, Collections, Retention, more
• Deliver detailed, documented summaries of progress and goals
• INCREASED retail branch and team production by 422% in 12 months
• IMPROVED stagnant office into the #1 branch for revenue, production, and closed units
• Experienced a 627% increase in production and BEST EVER results.

• In the first 30 days of establishing the new BDC team, spearheaded department changes to the processing of inbound internet leads resulting in an increase of the Lead Response Time (LRT) from 33% at hiring to over 97.7% LRT within the first month
• Improved ranking of BDC from #24 out of 28 dealerships in the South FL Region for the brand, to #1 in the State of Florida among ALL Brands and Tops across the US, within the first 90 days of hiring
• Caught the attention of Corporate HQ’s in Detroit by breaking LRT records of 99.7%, 100%, 100%, 99.8% LRT over the most recent four (4) month period, resulting in a Premier National BDC reputation and one of the top BDC’s in the United States
• Obtained All-Time, Best Ever dealership results for the brand by hitting 10 out of 10 “At Zone” results and 12 out of 10 “Over Zone” results for the dealership (4) months in a row, resulting in a “Best of the Best” national reputation
• Consistently managing between 500-1,000 inbound monthly leads and monitoring daily reports for two brands and Pre-Owned to insure response times, accuracy and quality guidelines are met
• Proactively research, train, coach, and manage all inbound leads, appointments, shows, no shows, Solds, and response times of entire BDC Team
• Manage on-line Roadster leads, offers, credits applications, documentation, inventory selection, communication, appointments, greeting and timely TO to General Sales Manager
• Research, assign, prospect and schedule AutoAlert Service customers, Lease maturities, and past customers to capture warm leads
• Pull weekly and monthly Lead Detail Reports from Dealer Portal, submit any and all discrepancies to Corporate Customer Support for the correction of our statistics.
• Private ownership group decided to outsource the BDC Department and ended our roles.