Jason Cline
St. Petersburg,FL
Summary
The training professional with solid history of developing and implementing effective training programs. Known for driving team collaboration, building client relationships, and ensuring consistent achievement of training goals. Valued for adaptability and reliability in dynamic environments with strong skills in training, instructional design, and communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Product Process Trainer
FIS Global
04.2019 - Current
- Delivered high-quality training sessions: Conducted virtual, in-person, and blended training, using practical examples and case studies for internal and external clients.
- Collaborated with cross-functional teams: Worked with various teams to integrate new processes and systems, creating and delivering top-tier training materials while ensuring training matched company goals, enhancing business performance and client outcomes.
- Acquired new technology proficiency: Quickly learned new technologies and software, providing guidance and mentorship to peers.
- Conducted needs assessments: Identified performance gaps and developed targeted learning solutions.
- Provided subject matter expertise: Offered expertise on financial software suites provided by FIS.
Financial Relationship Consultant / Team Lead
Regions Bank
09.2016 - 04.2019
- Achieved branch goals by proactively identifying customer needs and providing expert-level guidance on Regions’ individualized solutions.
- Consistently provided coaching and guidance to junior bankers, enhancing their product knowledge and ability to identify customer needs.
- Licensed life insurance agent and notary public.
- Conducted audits of local branches to ensure compliance with banking regulations and adherence to company procedures.
Senior Co-Manager / Assistant Store Manager; Human Resources Field Trainer & Training Center Manager
The Kroger Co.
05.2012 - 09.2016
- Assisted with daily store operations: Focused on developing effective store associates to achieve business results.
- Ensured execution of sales plans and food safety: Managed daily operations and over 150 unionized associates and managers to achieve business results..
- Managed high-velocity retail store: Oversaw a store with a sales volume exceeding $60 million.
- Led 6 Training Centers: Surpassed performance metrics and set the standard for the division across Arkansas and Missouri.
- Initiated continuous improvement management training: Led initiatives to enhance management training.
- Supported HR department: Assisted in recruitment, training, and various HR-related tasks for the division.
Import & Export Operations Specialist
Mallory Alexander International Logistics
06.2011 - 05.2012
- Customs Brokerage: Prepared import/export documentation, ensuring compliance with ISO standards and regulations.
- Freight Forwarding: Evaluated freight rates and optimized cost-effective shipping methods.
- Collaboration & Communication: Worked with global agents and sales teams to offer competitive pricing; maintained effective communication with all stakeholders.
- Data Analysis & Training: Analyzed data for operational improvements and trained new hires to ensure their success.
Sales Specialist; Lead Generator; Special Services
The Home Depot
02.2008 - 06.2011
- Expertly provided swift and friendly service by proactively engaging with customers to understand their needs, leveraging extensive product knowledge and leading salesmanship skills.
- Achieved nearly $100,000 in sales during the final quarter as a part-time associate.
- Promoted and generated new credit accounts and sales leads for home installation programs.
- Supervised special order and installation ordering, including deliveries, changes, returns, and refunds.
Manager; Car-Hop; Cook
Sonic
12.2006 - 02.2008
- Assisted the General Manager in managing daily restaurant operations to provide quality food in a clean, safe, and efficient manner.
- Maintained quality standards to optimize customer experience and ensure food safety.
- Trained and Managed Staff in effective customer service techniques and product knowledge.
Education
BBA - Business Management
University of Central Arkansas
Conway, Arkansas05-2012
High School Diploma -
Vilonia High School
Vilonia, Arkansas05-2007
Skills
- Detail Oriented
- Project Management
- Leadership
- Analytical
- Instructional Strategies
- Client Centric
- Microsoft Suite of Products
- Self-Motivated
- Excellent Communication
Certification
- Certified Online Learning Facilitator (COLF), Learning and Performance Institute, 2020
Timeline
Senior Product Process Trainer
FIS Global
04.2019 - Current
Financial Relationship Consultant / Team Lead
Regions Bank
09.2016 - 04.2019
Senior Co-Manager / Assistant Store Manager; Human Resources Field Trainer & Training Center Manager
The Kroger Co.
05.2012 - 09.2016
Import & Export Operations Specialist
Mallory Alexander International Logistics
06.2011 - 05.2012
Sales Specialist; Lead Generator; Special Services
The Home Depot
02.2008 - 06.2011
Manager; Car-Hop; Cook
Sonic
12.2006 - 02.2008
- Certified Online Learning Facilitator (COLF), Learning and Performance Institute, 2020
BBA - Business Management
University of Central Arkansas
High School Diploma -
Vilonia High School
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