Jason Cole Knight
Morrisville,NC
Summary
Through my years of experience I have been able to gain retail management and patient care. The patient care was my spouse. It was a paid position through the VA program. My spouse passed September 7th 2025. I am now rebuilding my life.
As a compassionate caregiver working with the Veterans Administration Medical Center, enhancing patient satisfaction through individualized care plans and effective medication management. Skilled in team collaboration and staff training, I excel in fostering a respectful environment while ensuring quality assurance and efficient operations.
Hardworking and passionate job seeker with strong organizational skills eager to secure a Management position. Ready to help team achieve company goals.
Dynamic individual with hands-on experience in Retail Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
28
28
years of professional experience
Work History
Cargiver
Veterans Administration Medical Center
Durham, NC
09.2015 - 09.2025
- Provided compassionate care to veterans, ensuring dignity and respect in daily activities.
- Assisted with personal hygiene, mobility, and meal preparation to enhance quality of life.
- Implemented individualized care plans based on patient needs, improving overall satisfaction rates.
- Advocated for veteran needs within multidisciplinary teams, ensuring comprehensive care delivery.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation.
Assistant Manager
Dollar Tree Stores
Mebane, NC
05.2007 - 09.2015
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported visual merchandising efforts to enhance store presentation and drive sales.
- Collaborated with team members to execute promotional campaigns effectively.
- Trained new staff on operational procedures, enhancing team efficiency and service quality.
- Analyzed sales data to identify trends and recommend improvements for inventory turnover.
- Maintained accurate cash handling procedures during transactions and reconciliations.
- Coordinated staff schedules to optimize coverage during peak hours and improve customer experience.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Assistant Manager
Movie Gallery
Carolina Beach, NC
10.2005 - 05.2007
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
Rack Rooms Shoe Store
Danville, VA
03.1998 - 2005
- Assisted in implementing operational processes to enhance team efficiency.
- Supported daily administrative tasks, ensuring accurate record-keeping and organization.
- Collaborated with team members to develop effective communication strategies.
- Coordinated scheduling and logistics for team activities and meetings.
- Engaged in training sessions to learn best practices and company policies.
- Managed inventory tracking systems for better resource allocation.
- Contributed to problem-solving discussions, offering insights for process improvements.
- Maintained a positive work environment through support and encouragement of peers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma - Architecture
Tunstall High School
Dry Fork, VA07.1995
Skills
Patient care
Team collaboration
Staff training and development
Inventory management
Cash handling procedures
Problem resolution strategies
Quality assurance processes
Communication skills
Time management
Record-keeping accuracy
Respectful and compassionate
Dependable and responsible
Medication management
Individualized care plans
Timeline
Cargiver
Veterans Administration Medical Center
09.2015 - 09.2025
Assistant Manager
Dollar Tree Stores
05.2007 - 09.2015
Assistant Manager
Movie Gallery
10.2005 - 05.2007
Assistant Manager
Rack Rooms Shoe Store
03.1998 - 2005
High School Diploma - Architecture
Tunstall High School