
MANAGEMENT AND QUALITY CONTROL LEAD EXPERT Over 10 years experience managing, mentoring and training multiple teams and groups. Team leader Excellent oral, written, presentation and interpersonal skills Proven quality control oversight and attention to detail Exceptional customer service skills and experience Computer literate; proficient with Word, Excel, Power Point, Outlook and can easily adapt to new programs Outstanding customer service and retention Professional demeanor and amiable disposition Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.