Jason Graeff
Valentine,NE
Summary
Dedicated Assistant Branch Manager bringing demonstrated success in cultivating account retention and client satisfaction. Well-versed in financial systems and programs. Ready to contribute 7 years of management experience.
Overview
14
14
years of professional experience
Work History
Assistant Branch Manager
Union Bank & Trust
04.2014 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined branch operations for increased efficiency through implementation of new processes and procedures.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
Crew Member
Stec’s Cleaning Service
12.2009 - 07.2014
- Customer Service
- Train employees
- Execute cleaning services
Education
BS in Business Administration emphasis Finance -
University of Nebraska At Kearney
Kearney, NE05.2014
Skills
- Proficient in Microsoft Office
- Attention to Detail
- Relationship Building and Management
- Financial Software (Navigator Teller, CrifAction Lending, WireExchange, UKG, Encompass, Director)
- Account Servicing
- Portfolio Management
- Conflict Resolution
- Customer Service
activities & honors
- University of Nebraska Kearney Dean’s List
- Union Bank & Trust Customer Service Development Program
- Member of Sons of the American Legion (SAL)
- Northwest Community Action Volunteer
references
- Mrs. Nadeane Allard, AVP- Union Bank & Trust, 230 S Hall St., Valentine, NE, 69201, (402) 376-4802
- Mrs. Susan Stec, Owner/Operator- Stec’s Cleaning Service, 998 Candice St., Valentine, NE, 69201, (402) 322-0608
- Mr. Bryan Stec, Owner/Operator- Stec Farms, 998 Candice St., Valentine, NE, 69201, (402) 322-1537
Timeline
Assistant Branch Manager
Union Bank & Trust
04.2014 - Current
Crew Member
Stec’s Cleaning Service
12.2009 - 07.2014
BS in Business Administration emphasis Finance -
University of Nebraska At Kearney
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