Jasonique Stewart
New Orleans,LA
Summary
Versatile and dynamic professional with a proven track record at The Home Depot Inc, adept in heavy lifting and enhancing workplace cleanliness. Excelled in roles requiring exceptional organizational and interpersonal skills, significantly improving customer satisfaction and safety standards. Skilled in warehouse safety and fostering positive relationships, ensuring seamless operations and repeat business.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freight Team Associate
The Home Depot Inc
Metairie, LA
01.2025 - Current
- Lifted and moved items weighing Number pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
Assistant Teacher
Little Steps Daycare
New Orleans, LA
08.2024 - 01.2025
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Front Desk Agent
Hilton Garden Inn Hotel
New Orleans, LA
03.2020 - 08.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Appliance Specialist
The Home Depot
Chalmette, LA
06.2017 - 03.2020
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
- Assisted in training new hires, sharing product knowledge and best practices for stellar customer interactions.
- Enhanced customer satisfaction by providing expert advice on appliance selection and usage.
- Utilized social media platforms such as Facebook and Instagram effectively; posted engaging content related to latest appliance trends, deals, and customer success stories.
- Coordinated installation services for customers, ensuring seamless delivery and setup of appliances.
- Resolved client issues efficiently by collaborating with the service department on repair and maintenance requests.
Head Cashier Supervisor
The Home Depot Inc
Chalmette, LA
03.2016 - 06.2017
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Cashier
McDonald's
04.2014 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
CDA - Child Development
Delgado Community College
New Orleans, LAMartin Luther King High
New Orleans, LA05.2016
Skills
- Heavy lifting
- Workplace cleanliness
- Warehouse safety
- Barcode scanning
Certification
CDA
Timeline
Freight Team Associate
The Home Depot Inc
01.2025 - Current
Assistant Teacher
Little Steps Daycare
08.2024 - 01.2025
Front Desk Agent
Hilton Garden Inn Hotel
03.2020 - 08.2022
Appliance Specialist
The Home Depot
06.2017 - 03.2020
Head Cashier Supervisor
The Home Depot Inc
03.2016 - 06.2017
Cashier
McDonald's
04.2014 - 06.2016
CDA - Child Development
Delgado Community College
Martin Luther King High