Jason J. Byrd
Dayton,OH
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
16
16
years of professional experience
Work History
Owner/CEO
Excel Transport
03.2015 - 04.2024
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired, trained, evaluated and coached staff
Business Service Manager
Greene County Board Of Developmental Disabilities
02.2008 - 06.2018
- Managed customer relationships and drove customer satisfaction
- Allocated resource to ensure that service were available at all times
- Developed and implemented policies and procedures
- Managed resources and contracts
- Evaluated and improved the business support functions
Education
Bachelor of Science - Organizational Management
Wilberforce University
Wilberforce, OH12.2008
Associate of Science - Business Management
Sinclair Community College
Dayton, OH12.2002
Skills
- Business development strategies
- Problem solving skills
- Interpersonal communicate skills
- Time management skills
- Budget Administration
- Business Management
- Administrative Oversight
Timeline
Owner/CEO
Excel Transport
03.2015 - 04.2024
Business Service Manager
Greene County Board Of Developmental Disabilities
02.2008 - 06.2018
Bachelor of Science - Organizational Management
Wilberforce University
Associate of Science - Business Management
Sinclair Community College
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