Jason J. Moore
Shrewsbury,MA
Summary
Proactive and goal-oriented professional bringing 20+ years of sales and leadership experience with special emphasis on the demonstrated success of relationship building and customer experience. Confident, articulate, and effective communicator with exceptional interpersonal skills and the ability to interpret and adapt to all personality types. Highly organized, versatile and a natural leader. Proven track record of implementing and / or establishing successful sales and marketing strategies regardless of budget / scale. Adept at managing pipelines and expanding social media reach and organizational digital presence to further sustained growth. Aggressive and calculated in the approach and pursuit of new sales opportunities resulting in above average close rates. Positive attitude / outlook and a commitment to continuous learning and growth. Poised and eager to contribute to the development and success of the right team.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director, Sales and Marketing
Euro-American Worldwide Logistics
09.2018 - 09.2024
- Increased sales revenue by implementing strategic marketing campaigns and establishing / fostering strong client relationships.
- Enhanced customer loyalty by developing tailored, bespoke solutions that addressed their unique challenges and promoted long-term success.
- Responsible for customer acquisition of an industry (Pharma) leading CDMO client leading directly to an expansion of company infrastructure at Worcester headquarters worth over $1.5 Million
- Optimized marketing strategies by analyzing market trends, competitor activities, and customer feedback to inform decision making.
- Created and managed social media campaigns to increase brand engagement.
- Established, initiated and optimized business development strategies based on target market, product specifications, vertical specific data, and budget allocation.
- Implemented data-driven sales techniques that enabled the team to identify potential leads more effectively and increase conversion rates.
- Strengthened brand presence through targeted content creation, social media engagement, and public relations initiatives.
- Improved website visibility through development and implementation of SEO strategies.
- Wrote and distributed press releases to increase brand visibility.
Senior Sales Executive/ Project Manager
JM Home Improvements
02.2014 - 08.2018
- Estimation of job costs and face to face interaction with current and potential customers alike
- Overseeing performance and inspection of all aspects of construction from frame to finish in coordination with home or business owner to ensure complete satisfaction in timely and efficient manner
- Client retention management post job completion.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Coordinated participation in trade shows and conferences aimed at increasing brand awareness among potential clients and industry peers alike.
- Attained expert knowledge of industry competitors' strengths and weaknesses, positioning our company's offerings competitively in the marketplace.
District Sales Manager
American International Group, AIG
06.2009 - 12.2013
- Serviced and managed a statewide territory (MA) consisting of 40-50 different mortgage companies and / or brokerages soliciting AIG's wholesale line of lending products
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
- Expanded market share with targeted account management and new business development initiatives.
- Responsible for reviewing potential loans and recommending the appropriate product as well as co-managing the pipeline with a sales assistant to ensure timely and efficient closings.
Bartender/Bar Operations Manager
LaScala Restaurant
05.2002 - 02.2012
- Duties include overseeing front of house/ bar, running lottery/ Keno and efficiently preparing and serving food/ drinks to all bar patrons
- Coordinating with staff/ host/ owners to ensure timely service and satisfaction to all patrons.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Team Leader, Senior Loan Officer
Sunset Mortgage Company
10.2003 - 05.2009
- Generated loans and strong client base through self marketing and advertising
- Fielded incoming calls and followed up with leads to place borrowers and/or businesses into proper loan from retail side of lending.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Bachelor of Science - Psychology
- Professional Development: Business
- Extracurricular Activities: Youth Hockey Coach (Town of Shrewsbury)
Skills
Excellent Communication Skills, Verbal / Written
Creative Direction
CRM Management
Sales Pipeline Management
Sales Performance
Strategic Planning
Product Promotion
Teamwork and Collaboration
Attention to Detail
Relationship Building
Certification
- AIG Bankers Edge, Certificate (median score of 97%)
- Leadership Dynamics, Certificate (8 week program)
References
- Sgt. Karl Brenner, Fleet Administrator, Massachusetts State Police, 490 Worcester Rd., Framingham, MA, 01702, (508) 404-6163
- Kyle J. Brenner, Superintendent, Bay Path RVTHS, 57 Old Muggett Hill Rd, Charlton, MA 01507, (508) 248-5971 x1704
- Donald R. Berthiaume Jr., State Representative (MA), State House, Room 540, Boston, MA, 02133, (617) 722-2090, donald.berthiaume@mahouse.gov
- Carol Shelsy, Vice President, Euro-American Worldwide Logistics, 375 Airport Dr, Worcester, MA 01602, 508-755-5050 x12
- Thomas Turco III, Commissioner, MA Dept of Corrections, 50 Maple St, Suite 3, Milford, MA, 01757, (508) 422-3300
Additional Information
Professional Development:
AIG Bankers Edge – Certificate (median score of 97%)
Leadership Dynamics – Certificate (8 week program)
Various National Conferences and Sales Seminars
Other:
Youth Hockey Coach (Shrewsbury)
Volunteer (Numerous - PGA of America, Boys & Girls Club(s), St Mary's Catholic Church, etc...)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director, Sales and Marketing - Euro-American Worldwide Logistics
09.2018 - 09.2024
Senior Sales Executive/ Project Manager - JM Home Improvements
02.2014 - 08.2018
District Sales Manager - American International Group, AIG
06.2009 - 12.2013
Team Leader, Senior Loan Officer - Sunset Mortgage Company
10.2003 - 05.2009
Bartender/Bar Operations Manager - LaScala Restaurant
05.2002 - 02.2012
Worcester State College - Bachelor of Science, Psychology
- AIG Bankers Edge, Certificate (median score of 97%)
- Leadership Dynamics, Certificate (8 week program)
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