Jason McDowell

Help to mentor and integrate new pharmacy staff by training them in Frameworks LTC and ECM and provide knowledge of procedures. Help check and fill Cubex and cubies to be distributed to our facilities. Help inventory personnel order and maintain pharmacy supplies and medication for patients. Help order entry staff with nursing and physician calls.

• Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
• Compared prescription details against safety standards and insurance requirements to support patients.
• Monitored medication dispensing machines within the pharmacy to make supplies readily available to clinical staff.
• Process 900-1500 prescriptions per shift in a busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving including all control medications.
• Provided consultations and answered inquiries from healthcare professionals and physicians regarding drugs, potential side effects and specified use.

Managed a 6 person team including pharmacy technicians, pharmacists and billing personnel. Oversaw delivery issues and complaints from our patients and clients. Delegated 24 hour on-call services with pharmacists. Managed pharmacy expenditures including medication acquisition, buy-back programs, wholesaler returns and basic pharmacy supplies. Supervised the acquisition of new contracts and the integration of new workload into daily workflow.

• Acquired 4 new contracts and assimilated admission protocols with 2 specialized school institutions admission procedures.
• Enacted new control medication practices to ensure DEA and best practices compliance.
• Integrated perpetual inventory system for all control medications.
• Decrease procurement expenditure from primary wholesaler by increasing medication availability through secondary wholesaler options while maintaining contractual obligations.
• Drove operational improvements which resulted in savings and improved profit margins.
• Worked flexible hours; night, weekend, and holiday shifts.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Received and processed stock into inventory management system.
• Used Microsoft Word and other software tools to create documents and other communications.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Recruited, hired and coached employees to offer high-quality, cost-effective care.

Managed a 5 person team including pharmacists and pharmacy technicians. Supervised complaints from patients and initiated paperwork on all pharmacy errors. Oversaw all pharmacy programs and directives including flu shot clinics, Outcomes MTM and MirixaPro management and increased sales of ancillary immunizations. Managed and mitigate all workflow issues.

• Decreased price of Drug on Hand by $100,000 in 2 years.
• Top in district for ancillary immunizations.
• Modified internal purchasing plan to decrease control medication expenditures.
• Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
• Recommended OTC devices and medication options to help mitigate individual symptoms.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
• Developed policies and procedures for effective pharmacy management.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.

Worked my way through the company starting as a staff pharmacist/consultant pharmacist to becoming the PIC pharmacy manager. During this time, my responsibilities ranged from verification pharmacist using a PV1/PV2 verification system, help manage workflow, helped to cover shifts with our consultant pharmacists and helped cover on-call services to managing a 6 person team including pharmacists and pharmacy technicians, managing delivery issues and complaints from our clients and delegated 24 hour on-call services with pharmacists. As a manager, I constructed and maintained a pharmacy budget, helped to integrate new pharmacy software after pharmacy buy-out and remitted all workflow problems during and after buy-out transition.

• Implemented new control medication accountability measures.
• Decreased STAT expenditure by renegotiating contract definitions.
• Implemented procedures necessary for sterile and non-sterile compounding, mixing, packaging and labeling.
• Developed policies and procedures for effective pharmacy management.
• Fostered excellence by example by "setting pace" and being hands on mentor to staff.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Redesigned Narcotic ER boxed to meet customer needs and wants while staying within price parameters per kit.
• Implemented new standards and trained staff according to new USP 797 standards.
• Prepared medication and IV orders for Long Term Care facilities.
• Interpreted prescription orders and dispensed medications and counseled nursing staff on medications.
• Prepared medications in blister packs for delivery to our facilities.
• Supervised dispensation of control medications using careful oversight and audit procedures.
• Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
• Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications before dispensing medications.
• Verified and labeled prescriptions with 8 point check.

Provided pharmacy and hospital staff educational services. Organize patient education workshops and patient discharge consultations. Participated in interdisciplinary QA meetings.

• Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
• Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
• Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
• Trained pharmacy students on clinical care and medication dispensing.

Verified daily new orders. Worked as a liaison between facilities I consulted and the pharmacy. Checked and maintained accuracy for repackaged medications.

• Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
• Communicated regularly with physicians, nurses and insurance companies.
• Completed new and updated patient profiles with lists of patient medications.
• Verified and labeled prescriptions with 8 point check.
• Conducted routine inspections of medication storage locations at our facilities.
• Prepared medication and IV orders for Long Term Care facilities.