Jason Mier
Director Of Partnership & Sales
Houston,TX
Summary
Accomplished industry leader with over 30 years of experience in selling, training, and leading operational/revenue management organizations including Fortune 500 Companies to exceed revenue and profit goals. Specialized negotiator for key and enterprise accounts. Extensive knowledge in sales pipeline development for B2B and B2C companies with robust data analysis and strategic business development skills.
Overview
33
33
years of professional experience
9
9
years of post-secondary education
Work History
Director of Partnerships
The Guestbook
Las Vegas, NV
04.2019 - Current
- Developed and grew sales pipeline by 28% YOY for central and western region.
- Found, pitched, and closed one of the top 3 clients in the 9 year history of the company.
- Brand ambassador/speaker at industry shows and conventions with primary mission of increasing brand awareness and sales.
- Created own marketing campaigns both domestically and internationally with tailored sequences in CRM asset management software like Hubspot & Copper.
Director of Client Experience Management
SHR (Sceptre Hospitality Resources)
Houston, TX
03.2014 - 04.2022
- Revamped work strategies and processes in 3 key departments while moving HQ from Denver to Houston.
- Established all new procedures and quality standards for Customer Service, Revenue Management, and Implementations department.
- Recruited, hired and trained top candidates to exceed our clients expectations and revenue goals.
- Expert in Salesforce and helped build current CRM and Sales pipeline structure.
Director of Business Development
SHR (Sceptre Hospitality Resources)
Houston , TX
04.2015 - 04.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies in US and in Asia/PAC region based on company targets, product specifications, market data and budget factors.
Sr. Manager Key Accounts
TravelClick
Houston, TX
01.2013 - 03.2014
- Developed company’s best practice strategies across 4 key product lines for top 20 KEY accounts, representing $40M in revenues.
- Conducted monthly, quarterly, and yearly business reviews reporting on result metrics to CEO/Presidents of major US and international clients.
- Assessed account risk/value while evaluated trends, studied industry reports to help clients adjust revenue strategies to avoid major losses.
- Owned, managed, and maintained KEY account’s perception of all product performance through software updates and releases while performing PR crisis recovery if needed.
Enterprise Account Manager
TravelClick
Houston, TX
07.2010 - 01.2013
- Unique position responsible for the total account management for the top 20% of entire client portfolio. Served as the single point of contact for VIP accounts representing $25M in annual revenues.
- Drove project requests, manage software enhancements, and weekly strategic analysis/feedback on ROI.
- Managed the PR side of each client perception and reported back to SVP’s and CEO of company.
- Project liaison between account management, product, and sales to achieve global objectives while still exceeding client’s expectations and timelines.
Senior Revenue Analyst
Continental Airlines
Houston, TX
01.2008 - 07.2010
- Responsible for maximizing passenger revenue performance, while analyze revenue trends for over 350 daily flights for North Eastern US and Canadian major Continental hubs.
- Special projects team that analyzed trends in fare usage, revenues, competitive positioning and unique markets conditions that reported back to SVP’s of 3 departments.At the end of the year the project resulted in exceeding YOY R.A.S.M. performance by 21%, despite economic recession.
- Developed YOY forecasts models of revenue changes to better evaluate adjustments in strategies which resulted in 18% growth for future year.
Manager of Customer Care/Account Management
TravelClick
Houston, TX
01.2004 - 01.2008
- Built first global product help desk, both domestically and in European and Canadian HQ’s.
- Helped develop the original product manual for company’s main Central Reservation Software that represented then approx. 80% of company’s overall revenue asset.
- Selected by president of company to be part of a 6-person new experimental product team that represented over $750K in incremental growth.
- Helped develop product tracking software for 3 key products across 4 product lines globally.
Director of Food and Beverage
Interstate Hotels & Resorts
Houston, Texas
03.2003 - 01.2004
- Delivered in-depth training to 75+ workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and to exceed customer satisfaction levels in Marriott scoring system.
- Created and deployed main restaurant in hotel through name and concept change that resulted in increased revenues by 32% YOY. Then created new successful strategies to continue to boost restaurant performance, streamline food prep processes and reduce waste.
Director Of Front Office/Regional Marriott Trainer
Interstate Hotels & Resorts
Houston, TX
04.2002 - 03.2003
- Awarded Manager of the Quarter for outstanding results in customer services and revenue growth in Marriott.
- Responsible for a team of 85+ people and oversaw all hiring, training, marketing, forecasting for 5 different departments for a large Marriott Hotel in the Galleria area.
General Manager
Lodging Host
Houston, TX
06.2001 - 04.2002
- Drove year-over-year business growth of 32% while leading an operations team of 75+ people.
- Property was awarded with the first ever Gold Award by Corporate Brand HQ’s for excellence in 3 categories: Profit, Revenue, & Forecast.
Regional Revenue Manager
Extended Stay America
Houston, TX
04.1999 - 06.2001
- Responsible for all revenues across Central & South Central regions comprising of 87 hotels, 3 separate brands, in 8 different states.
- Hired, trained field/corporate managers on market and yield management product software.
- Taught market demographics, key account assessments, product validation for sales & marketing, and product management to all districts’ GM’s/AGM’s/DM’s representing over 150+ team members upper level managers.
Corporate Sales Manager
CapStar Hotels/MeriStar Hotels
Houston, TX
05.1998 - 04.1999
- Developed successful corporate strategy centered around houston oil based companies that represented over 40% in total sales for hotel.
Corporate Sales Manager
Bristol Hotels And Resorts
Houston, TX
12.1996 - 05.1998
- Booked largest new contract in Houston’s 7 cluster hotel properties representing 1.1M in revenue.
- Awarded Top Gun award for consistently exceeding 120% of yearly revenue goals.
Education
Bachelor of Science - Conrad N. Hilton College of Hotel & Restaurant Mgt
University of Houston
Houston, TX 09.1992 - 12.1996
Minor Business Administration - Business Marketing
University of Houston
Houston, TX 09.1992 - 12.1996
Skills
Key & Enterprise Pipeline development
Timeline
Director of Partnerships
The Guestbook
04.2019 - Current
Director of Business Development
SHR (Sceptre Hospitality Resources)
04.2015 - 04.2019
Director of Client Experience Management
SHR (Sceptre Hospitality Resources)
03.2014 - 04.2022
Sr. Manager Key Accounts
TravelClick
01.2013 - 03.2014
Enterprise Account Manager
TravelClick
07.2010 - 01.2013
Senior Revenue Analyst
Continental Airlines
01.2008 - 07.2010
Manager of Customer Care/Account Management
TravelClick
01.2004 - 01.2008
Director of Food and Beverage
Interstate Hotels & Resorts
03.2003 - 01.2004
Director Of Front Office/Regional Marriott Trainer
Interstate Hotels & Resorts
04.2002 - 03.2003
General Manager
Lodging Host
06.2001 - 04.2002
Regional Revenue Manager
Extended Stay America
04.1999 - 06.2001
Corporate Sales Manager
CapStar Hotels/MeriStar Hotels
05.1998 - 04.1999
Corporate Sales Manager
Bristol Hotels And Resorts
12.1996 - 05.1998
Bachelor of Science - Conrad N. Hilton College of Hotel & Restaurant Mgt
University of Houston
09.1992 - 12.1996
Minor Business Administration - Business Marketing
University of Houston
09.1992 - 12.1996
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