Jason Pierre Bicarie
Jacksonville
Summary
Experienced professional at Davis Installations LLC with a strong background in workflow coordination, schedule management, and operational efficiency.
Results-driven Team Lead with a proven track record of delivering high-quality results and building high-performing teams.
Customer Service Specialist experienced in high-volume environments, resolving escalated issues, and collaborating to achieve business objectives.
Overview
2
2
years of professional experience
Work History
Load Team Lead
FedEx Ground Center
Jacksonville
06.2025 - 01.2026
- Coordinated workflow among staff to maintain efficiency during peak hours.
- Communicated with management regarding team performance and operational challenges.
- Delegated daily tasks to team members to optimize group productivity.
Contractor's Assistant
Davis Installations LLC
Jacksonville
03.2025 - 09.2025
- Coordinated installation schedules and resources to support project managers effectively.
- Engaged clients to clarify project requirements and preferences.
- Collaborated with contractors to ensure adherence to safety regulations.
Customer Service Specialist
Burlington Coat Factory
Bridgeport
10.2023 - 06.2024
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Answered incoming customer inquiries regarding product and service information.
Education
High School Diploma -
Harding High School
BRIDGEPORT, CT06.2023
Skills
- Schedule management
- Spreadsheet proficiency
- Customer service and support
- Technical assistance
- Time management
- Data analysis
- Workflow coordination
Hobbies and Interests
I adore art. My current hobbies and interests consist of drawing comics/ webtoons, story boarding for my projects or other creators projects, and graphic designs for potential clothing brands.
References
- Earl Trout, EARLT@MONACOFORDINC.COM, 8608679462, Monaco Ford
- Cameron Ortiz, CAMERONO@MONACOFORDINC.COM, 8609898346, Monaco Ford
- Cheyenne Wallace, INFO@TRUSTHOUSINGESTATES.COM, 8602994421, Trust Housing LLC
Affiliations
Webtoon/ Tapas Artist & Creator (2023-Present)
Timeline
Load Team Lead
FedEx Ground Center
06.2025 - 01.2026
Contractor's Assistant
Davis Installations LLC
03.2025 - 09.2025
Customer Service Specialist
Burlington Coat Factory
10.2023 - 06.2024
High School Diploma -
Harding High School