Summary
Overview
Work History
Education
Skills
Websites
Timeline

Jason R Hurley

Summary

Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Strategic thinker and tactical decision-maker with passion to exceed expectations. Expertise in customer service relations and sales management. Friendly and adaptable professional with remarkable leadership program management skills.

Overview

15
15
years of professional experience

Work History

Branch Manager

Orkin Pest Control
03.2020 - Current
  • Continually proven leadership of others, such as completing field evaluations and addressing coaching opportunities and training.
  • Inspiring team to deliver top-notch service and to accept constructive feedback to better themselves and their outlook on the organization.
  • Driven revenue generation and growth through weekly meetings and daily check-ins, holding the team accountable for results.
  • Generate progress reports, growth and loss reports, inventory reports of our hazardous and nonhazardous chemicals, and manage finances.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.

Termite Technician

Orkin Pest Control
04.2014 - 03.2020
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
  • Drafted and completed service agreements with high level of accuracy.
  • Factored in current climate and property specifications when preparing and applying chemicals.
  • Drove company vehicle and managed route schedule in the assigned areas for the day, ensuring timely and safe arrival to customer residences and places of business.

Garbage Collector

Pike County Solid Waste
08.2012 - 03.2013
  • Collected and gathered garbage from buildings, businesses and other facilities 5 days per week.
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
  • Inspected trucks prior to beginning routes to verify safe operating conditions.
  • Used hand signals to communicate with other workers or drivers.
  • Worked closely with supervisors to improve route efficiencies and identify best practices.
  • Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos if needed.
  • Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
  • Notified supervisor of any incidents, accidents, injuries or property damage, awaiting direction and avoiding taking action or making statements without authorization from company.
  • Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.

Underground Coal Miner

Alpha Natural Resources
06.2011 - 04.2014
  • Maintained multiple positions during this time as the mines are unstable.
  • Shoveled belt lines while adhering to all safety measures effectively and thoroughly.
  • Followed safety guides and signals to prevent injuries or accidents.
  • Ran machines safely in fast-paced environments deep underground.
  • Stayed alert to hand signals, markings and grade stakes while operating machinery to prevent incidents.
  • Cleaned off build-up or excess materials blocking pathways and machinery operation.
  • Moved materials using equipment to transfer to different workstations.
  • Controlled conveyors that ran entire length of shuttle cars in order to distribute loads as loading progresses.
  • Pushed or rode cars down slopes or hooked cars to cables and controlled cable drum brakes to ease cars down inclines.
  • Operated scoop machine safely with proper PPE, such as a full face ventilation mask.
  • Maintained lubricant and service points as required.
  • Determined the difference between the mine floor and loose material, understood mine ventilation, and assessed wen it was no longer safe to work in the area.
  • Was laid off July 2012 and called back April 2013-April 2014. Was laid off again and began to seek more stable employment.

Kitchen Manager

Gatti's Pizza
03.2010 - 06.2011
  • While in this position I was also in High School, and working part-time at a local restaurant.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Managed kitchen staff effectively.
  • Operated commercial pizza ovens.
  • Generated nightly reports and deposits.

Busser

Jerry's Restaurant
01.2008 - 04.2014
  • Occupied this position multiple times between 2008-2014 while in high school, or in conjunction with the other employers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Education

Bachelor of Science - Homeland Security

Eastern Kentucky University, Richmond, KY
05.2024
  • Dean's List Spring 2023
  • Dr. Kimberly D. Merritt Memorial Endowed Scholarship Recipient
  • 3.7 GPA
  • Omicron Sigma Sigma Member
  • The Order of the Sword and Shield Member
  • Tau Sigma Member
  • Research Project: Workplace Violence, Outstanding
  • Completion of Incident Action Plan, Fall 2022
  • Certificate in Border Security & Management, Fall 2022

Associate of Arts - Business Administration

Big Sandy Community And Technical College, Prestonsburg, KY
12.2023
  • Dean's List Fall 2021
  • Dean's List Spring 2022
  • President's List Spring 2022

Skills

  • Manage Budgets
  • Microsoft Windows
  • Profit Projections
  • Multitasking Abilities
  • Safety Protocols
  • Microsoft Excel
  • Staff Recruitment
  • Active Listening
  • Employee Development
  • Direct Sales
  • Product Knowledge
  • Customer Satisfaction

Timeline

Branch Manager - Orkin Pest Control
03.2020 - Current
Termite Technician - Orkin Pest Control
04.2014 - 03.2020
Garbage Collector - Pike County Solid Waste
08.2012 - 03.2013
Underground Coal Miner - Alpha Natural Resources
06.2011 - 04.2014
Kitchen Manager - Gatti's Pizza
03.2010 - 06.2011
Busser - Jerry's Restaurant
01.2008 - 04.2014
Eastern Kentucky University - Bachelor of Science, Homeland Security
Big Sandy Community And Technical College - Associate of Arts, Business Administration
Jason R Hurley