Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason S. Johnston

Grand Rapids

Summary

Results-driven professional with over 10 years of experience in logistics management and 12 years in the real estate industry. Extensive expertise in both sectors facilitates the development of innovative strategies, optimization of operations, and delivery of exceptional results. Recognized for strong leadership, effective problem-solving skills, and a customer-centric approach, consistently exceeding organizational objectives and client expectations. Poised to leverage this unique blend of experience to contribute significantly to organizational success.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Associate Broker & Realtor

Compass Realty Services
01.2018 - Current
  • Closing on average $6.5 million in transactions annually since 2018.
  • Leveraged CRM systems to manage client relationships and track sales progress systematically.
  • Conducted property evaluations to determine optimal listing prices based on market trends and conditions.
  • Negotiated contracts and agreements, ensuring compliance with legal standards and client expectations.
  • Developed comprehensive market analyses to guide clients in pricing strategies and property selection.
  • Facilitated open houses and property showings, showcasing listings to potential buyers effectively.

Carrier Relations Representative

Fifth Wheel Freight
02.2025 - 08.2025
  • Led initiatives to streamline operational workflows, enhancing overall team productivity. Established longstanding carrier relationships that brought in over $35,000 per month in revenue.
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Developed strong relationships with clients, providing excellent customer service and support. Averaged 80 outbound calls per day while building a book that began generating over $5,000 in my 3rd month.
  • Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
  • Assisted in the development of policies and procedures to improve overall operations quality.

New Business Development Manager

Rental Property Consultants
04.2018 - 01.2020
  • Identified different channels to obtain property management business through cold calling, referral-based leads and creating an online presence through social media services.
  • Facilitated leads to new clients, served as lead point of contact and guided them through the rental process, and maintained relationships.
  • Analyzed the market and provided feedback for potential clients on the marketability/plausibility of their investment property, offered pricing suggestions and expertise.
  • Promoted to

Account Manager

Rental Property Consultants
01.2011 - 01.2018
  • Managed a portfolio of 400 + properties daily. Extensive duties included marketing, execution of leases, rent collection, facilitation of move in/move out process, performed semi-annual inspections, conducted evictions, and adhered to municipality standards.
  • Knowledgeable in many rental market areas. Condo associations, apartment complexes, single family homes, multifamily buildings, and executive homes.
  • Demonstrated high-end customer service to all clients and tenants.
  • Municipality liaison for owners - duties included: home inspections, coordination of code regulations, registration process with municipalities, etc.
  • Managed any necessary maintenance needs and requests with maintenance team.
  • Increased company revenue 25% in one year by researching and implementing systematic pricing changes. Put together a purchase of the company for the owner.

Operations Manager/East Coast Planner

Equity Transportation
01.2008 - 01.2011
  • Directed, planned, and coordinated operations for the East Coast furniture division and the Midwest Water division.
  • Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies.
  • Oversaw Nestle Water, a major account for the state of Michigan. Focused on procurement, load planning, dispatching, back hauling, and driver retention.
  • Managed the East Coast division. Procured multiple customer's loads, planned, and managed projects, dispatched the division of trucks, worked through issues daily and maintained driver retention.

Team load planner/Dispatcher

Gainey Transportation
01.2007 - 01.2008

Operations Supervisor – Meijer Division

JB Hunt
01.2006 - 01.2007

Operations Supervisor

Central Transportation
01.2003 - 01.2006

Operations Management Trainee

Menlo Worldwide Logistics
01.2001 - 01.2003

Education

Bachelor of Science - Logistics, Supply Chain Management, Marketing & General Business

Central Michigan University
Mt. Pleasant, MI
01.2001

Skills

  • Skilled in reaching agreements
  • Lease contract management
  • Expertise in market evaluation
  • Sales strategy development
  • Warehouse management
  • Transportation management
  • Fleet management
  • Route optimization

Certification

  • Associate Real Estate Broker – State of Michigan
  • National Association of Realtors – Code of Ethics certified
  • DEFI – Fair Housing Advocate

Timeline

Carrier Relations Representative

Fifth Wheel Freight
02.2025 - 08.2025

New Business Development Manager

Rental Property Consultants
04.2018 - 01.2020

Associate Broker & Realtor

Compass Realty Services
01.2018 - Current

Account Manager

Rental Property Consultants
01.2011 - 01.2018

Operations Manager/East Coast Planner

Equity Transportation
01.2008 - 01.2011

Team load planner/Dispatcher

Gainey Transportation
01.2007 - 01.2008

Operations Supervisor – Meijer Division

JB Hunt
01.2006 - 01.2007

Operations Supervisor

Central Transportation
01.2003 - 01.2006

Operations Management Trainee

Menlo Worldwide Logistics
01.2001 - 01.2003

Bachelor of Science - Logistics, Supply Chain Management, Marketing & General Business

Central Michigan University

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