Jason Shane Dela Cruz
Waipahu
Summary
Dynamic professional with a strong background in health and safety regulations, honed at Hawaiian Airlines. Proven ability to mentor and coach individuals, fostering personal growth and team success. Committed to environmental awareness and exceptional customer service, consistently enhancing satisfaction and operational efficiency. Recognized for maintaining safety standards and effective communication.
Overview
15
15
years of professional experience
Work History
Refuse Collector
City & County of Maui, Hawaii
08.2019 - 08.2022
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Adapted routes based on changing traffic and weather conditions to stay on schedule and maintain efficiency.
- Dismounted and remounted trucks according to strict safety standards and schedules.
- Regularly compressed collected refuse and recyclables to maximize vehicle storage capacity.
- Performed special pickups to collect recyclable items like televisions and computers.
- Ensured proper vehicle maintenance, conducting pre-and post-trip inspections to minimize potential mechanical issues during daily operations.
- Provided exceptional customer service by addressing residents'' concerns regarding trash collection schedules and procedures.
- Promoted public health and safety by ensuring the timely removal of hazardous waste materials from neighborhoods.
- Reduced incidents of workplace injuries by adhering to strict safety protocols during the handling and disposal of waste materials.
- Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
Recreational Aquatics Lifeguard
City & County of Maui, Hawaii
01.2016 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Head Coach Cheerleading
Hawaii All-Stars
08.2015 - 01.2016
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and to increase competitive cheerleading skills and athleticism.
- Maintained strong relationships with athletes and parents for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
- Promoted good sportsmanship with competing teams.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Championed athlete development by fostering personal growth through character-building exercises.
Floral Design Sales Associate
Watanabe Floral
11.2012 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the fresh floral retail industry.
Flight Attendant
Hawaiian Airlines
06.2012 - 11.2012
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
Middle School Religion Teacher
Damien Memorial School
08.2007 - 06.2012
- Established a positive learning environment through effective classroom management strategies and clear expectations.
- Developed meaningful relationships with students and families, fostering open communication about academic progress and personal growth.
- Participated in professional development workshops, conferences, and seminars twice a year to stay current on best practices in religious education teaching methodologies.
- Maintained accurate records of student attendance, grades, and progress reports while ensuring confidentiality of sensitive information.
- Implemented engaging activities that encouraged students to apply religious concepts to real-life situations.
- Facilitated student-led projects and activities to supplement coursework and deepen understanding of philosophical topics, philosophers and applications of different theories.
- Contributed to curriculum development by collaborating with colleagues on lesson planning and resource sharing.
Education
Bachelor of Arts - Theology & Speech Communication
University Of Hawaii At Manoa
Honolulu, HI05-2007
Skills
- Strong Communicator
- Mentoring & Coaching
- Health & Safety Regulations
- Environmental Awareness
Timeline
Refuse Collector
City & County of Maui, Hawaii
08.2019 - 08.2022
Recreational Aquatics Lifeguard
City & County of Maui, Hawaii
01.2016 - 08.2019
Head Coach Cheerleading
Hawaii All-Stars
08.2015 - 01.2016
Floral Design Sales Associate
Watanabe Floral
11.2012 - 08.2015
Flight Attendant
Hawaiian Airlines
06.2012 - 11.2012
Middle School Religion Teacher
Damien Memorial School
08.2007 - 06.2012
Bachelor of Arts - Theology & Speech Communication
University Of Hawaii At Manoa
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