Jason T. Osborne
Director Of Field Operations
Cincinnati,US
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
29
29
years of professional experience
6
6
Certifications
4
4
years of post-secondary education
Work History
Director of Field Operations, LLPM, Estimator
CRUSA
09.2022 - 04.2025
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Collaborating with Adjusters and Consultants on projects & estimates.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Worked not only in the Cincinnati, OH areas but worked on Large Projects nationally.
Estimator & Project manager
Bryant Hartke Construction
02.2021 - 09.2021
- Inspected, scoped, and wrote estimates for remodels, reconstruction, water, fire restoration and mold remediation.
- Estimated and managed all size losses.
Estimator, large loss Project Manager, Production Manager
Servpro
05.2004 - 09.2021
- Started as a technician and quickly moved up to estimating and production management.
- Over time and with the knowledge acquired I began to produce and manage large loss water, fire, and mold projects.
- Traveled country for storm events and large loss projects.
Technical Specialist
T. Luckey & Sons Inc
09.2003 - 03.2004
- Waterproofing storm drains and injections to fill voids under slab foundations at industrial facilities.
- Completed troubleshooting and diagnostics on company resources.
- Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
- Reduced downtime by proactively identifying potential network problems and implementing corrective measures.
Installer & Service Technician
Tri State Garage Door
02.2003 - 09.2003
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Operated tools, equipment, and machinery according to safety standards.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Laid out materials and system components to prepare for installation.
Service Technician
Overhead Garage Door
04.2002 - 02.2003
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring openers to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Service Technician
OC Adams
04.2001 - 04.2002
- Responded to problems reported by customers by troubleshooting and resolving motor and electrical issues.
- Diagnosed and troubleshot problems, repairing, and restoring septic system motors to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Electrician
TJ Williams Electric
06.1996 - 05.2000
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Inspected worksites and installations to verify compliance with state safety codes.
Education
No Degree - Electrical Apprenticeship
Electrical Apprenticeship
Local 212 08.1996 - 05.2000
High School - undefined
LaSalle High School
Skills
Project Management
undefinedCertification
IICRC - Water Damage Restoration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursHealthcare benefitsTimeline
IICRC - Water Damage Restoration
05-2026
IICRC - Health & Safety
05-2026
IICRC - Commercial Drying
05-2026
Director of Field Operations, LLPM, Estimator
CRUSA
09.2022 - 04.2025
Estimator & Project manager
Bryant Hartke Construction
02.2021 - 09.2021
Lead Renovator
04-2015
OSHA
01-2011
Aerial Work Platform
06-2005
Estimator, large loss Project Manager, Production Manager
Servpro
05.2004 - 09.2021
Technical Specialist
T. Luckey & Sons Inc
09.2003 - 03.2004
Installer & Service Technician
Tri State Garage Door
02.2003 - 09.2003
Service Technician
Overhead Garage Door
04.2002 - 02.2003
Service Technician
OC Adams
04.2001 - 04.2002
No Degree - Electrical Apprenticeship
Electrical Apprenticeship
08.1996 - 05.2000
Electrician
TJ Williams Electric
06.1996 - 05.2000
High School - undefined
LaSalle High School
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