JASON VAUGHN
Arnold,USA
Summary
Dynamic program manager with over 7 years of specialized experience in cyber regulatory compliance and audit, complemented by 18 years of program coordination and implementation in supervisory roles. Proven leader with a decade of U.S. military experience, showcasing a track record of notable accomplishments and strategic oversight. Expertise in driving process improvements and fostering organizational development, consistently achieving and surpassing key performance indicators. Committed to leveraging skills to deliver impactful results that align with and elevate organizational objectives.
Overview
21
21
years of professional experience
Work History
Audit & Exam Liaison
Capital One
09.2018 - Current
- Served as the central point of contact for the Cyber organization during internal or external audits and regulatory examinations. Primary responsibilities include coordinating all activities, facilitating communication between auditors and internal staff, and ensuring the timely delivery of accurate information and documents.
- Coordinated regulatory examinations and internal audit and risk assessments of Capital One’s Cyber Organization and enterprise-wide cybersecurity capabilities and controls.
- Managed and provided quality assurance over remediation of cybersecurity findings and matters requiring attention.
- Ensured Capital One Cyber and Information Technology leadership had situational awareness on the status of regulatory and compliance engagements and ongoing remediation activities.
- Mentored junior staff on best practices, fostering a culture of continuous improvement.
- Analyzed feedback from stakeholders to refine service delivery and enhance customer satisfaction.
- Implemented process improvements that increased operational effectiveness across teams.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
Operations Manager
Walmart
02.2015 - 08.2017
- Supervised and managed employees and area managers in the distribution center by giving direction, monitoring performance, and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of employees, leaders, and managers.
- Coordinated new program implementation into four regional distribution centers to improve utilization and efficiency by training over 120+ managers and 2,000+ employees.
- Led coordination efforts with another distribution center during an emergency engagement by taking on an additional 21,000 cases and meeting the distribution centers customer service needs to 9 stores.
- Supported distribution center initiatives for a new training format leading to a 7% decrease in the rate of terminations for the FY15.
- Identified and corrected deficiencies at the distribution center to ensure compliance at both the manager and employee level resulting in the distribution center passing all audits.
- Supervised three managers with 80+ employees leading to a top 10 finish in the network in three months in both the dry shipping and dry receiving teams.
- Directed management team to surpass company goals and work more efficiently resulting in a 3% increase in receiving production and a 6.4% increase in shipping production compared to previous year.
Chief of Readiness
Fort Hood Army Installation
01.2013 - 01.2015
- Directed the training deployment requirements for 100+ personnel. Oversaw the maintenance and repairs of $1.2M of equipment. Managed a staff of four providing mobility expertise to other Army and Air Force units.
- Readied a unit for deployment in early 2014, scheduling and tracking all training, scheduling physicals and dental appointments and setting up range qualifications.
- Set up self-aid buddy care training.
- Overhauled unit small arms scheduling and tracking process by developing a range training program, increased personnel qualifications by 25%.
- Planned and directed logistics by coordinating with internal and external agencies to transport equipment and acquire supplies and equipment.
- Validated the combat effectiveness of a newly proposed integrated deployment unit to facilitate pre-deployment training.
- Deployed in 2014; Air Liaison Officer for ground troops in Afghanistan while assigned to Qatar:
- Responsibility of planning missions for aircraft supporting ground forces for six months and during the Afghan election and run-off.
- Reallocated air assets as ground troops were being engaged with the enemy.
- Managed a team that worked directly with the ground forces and had to make tough decisions on who would get support based on gas and flight time to ground events.
- Adviser for superiors on how to best support the ground forces and made a trip to Afghanistan to help facilitate the relationship between my operation center and the ground forces and ground support aircraft.
Captain
United States Air Force
01.2005 - 01.2015
Chief of Weapons and Tactics
Fort Hood AIN
01.2012 - 01.2013
- Planned unit participation in local, Air Force and Joint exercises to maintain deployment readiness. Coordinated all mission training, exercises, planning, and evaluation scenarios. Ensured members were combat mission ready.
- Developed and executed unit training plan to maintain unit contingency readiness.
- Received a commendation during a unit inspection.
- Designed a unit Operational Security program, establishing continuity and providing a tracking system.
- Established Force Protection program and implemented random antiterrorism measures.
Education
MBA - Global Business Management
American Military University
Charles Town, WVBA - Business Administration
University of Florida
Gainesville, FLSkills
- Training & Development
- Operational management
- Project execution
- Team Supervision
- Efficiency optimization
- Collaborative Teamwork
- Project Management
- Organizational growth strategies
- Communication Skills
- Influencing skills
Timeline
Audit & Exam Liaison
Capital One
09.2018 - Current
Operations Manager
Walmart
02.2015 - 08.2017
Chief of Readiness
Fort Hood Army Installation
01.2013 - 01.2015
Chief of Weapons and Tactics
Fort Hood AIN
01.2012 - 01.2013
Captain
United States Air Force
01.2005 - 01.2015
BA - Business Administration
University of Florida
MBA - Global Business Management
American Military University