Jason W. Bell
Glenmora,LA
Summary
Hardworking Field Service Technician bringing 19+ years of experience performing diverse inspection and maintenance duties. Dedicated to maintaining optimal equipment functionality by managing Quality Assurance on complex equipment. Versatile technician skillful in inspections, test procedures, compliance, and troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Thorough Quality Assurance Specialist with close to 2 decades background in Federal/Military industry. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.
Overview
25
25
years of professional experience
Work History
Field Service Technician III
Serco NA
10.2021 - Current
- Full Time: 40+ hours per week
- Managed on-site and off-site installation, repair, maintenance, and testing tasks, on computerized and hybrid impact specific technology throughout the United States with a package payload of over 100 systems.
- Installed state of the art equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field, with a service record of 0 injuries.
- Frequent Planning, travel to over 100+ field locations, preform inspections on highly specialized equipment, using multiple test equipment and tools to assure functionality and compliance to federal standards.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of highly specialized components to quickly repair or replace and calibrate defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Diagnosed and repaired problems using digital voltage and amp meters, micrometers, measuring devises, pressure testing equipment to ensure compliance.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff and inspected equipment.
- Prepare and submit reports to officials with results of site visit, calibration findings, inventories, equipment readiness.
Quality Inspector
Amentum
09.2016 - 10.2021
- Full Time: 40+ hours per week
- Regularly examined over 40 diverse equipment/weapon systems platforms to verify conformance to quality/safety and federal standards on a fleet over 800.
- Followed industry standard operating procedures for inspections and tests.
- Utilized analysis, measuring and test equipment to include volt and amp meters, scales and measuring equipment to determine and isolate faults and correct hardware and software malfunctions.
- Trained other workers in inspection and testing procedures.
- Prepared and submit quality control records and reports.
- Operated and maintained testing equipment.
- Provided technical support to production/repair personnel.
- Investigated customer complaints to take necessary corrective actions.
- Utilized schematics and manuals to test/inspect fuel, hydraulic, computerized, hybrid, air, electrical systems.
- Utilized gauges, specialized tools and equipment to complete in-depth assessments.
- SFAB inspection team member for MRAP/Route Clearance series weapon platforms.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Participated in cross-functional teams to develop process improvements, leading to increased product quality and efficiency.
- Ensured compliance with industry regulations by staying up-to-date on changing requirements and adjusting inspection processes accordingly.
- Continuously sought opportunities for professional development within the field of quality assurance, staying informed on the latest trends and best practices in the industry.
- Performed preliminary, in progress, hidden damage and final product inspections.
- Supervised production workers to identify areas in need of improvement for high-quality production.
Heavy Shop Mechanic Foreman
Adkins Timber Company
10.2015 - 09.2016
- Full Time: 40+ hours per week
- Diagnosed mechanical failures on Heavy-Track/Wheel equipment to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of shop.
- Delegated jobs to subordinates and monitored quality of work.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
- Determined schedules and assignments of work activities for 2-4 member team on and off site, considering work priority, availability of equipment and skill of personnel.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time on over 30 impact specific equipment platforms.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed routine and scheduled maintenance services.
Quality Control Inspector
Northrup Grumman/ Aecom
09.2013 - 10.2015
- Full Time: 40+ hours per week
- Conducted in-depth inspections of over 50 different equipment types to identify damage, missing parts and mechanical issues on a network of over 800.
- Prepared highly detailed reports on equipment condition after inspection and submitted to supervisor.
- Identified improperly repaired items and addressed with supervisor to resolve.
- Took photos of all damaged areas to include with repair reports.
- Preformed function test following repair work to ensure functionality and usability.
- Inspected equipment and subsystems for evidence of abuse, damage or mechanical malfunction.
- Reviewed equipment repairs and subsystem installations to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
- Address reported equipment failures or violations regarding equipment operations, and drafted detailed reports.
- Inspected incoming and outgoing materials for accuracy and quality.
- Completed precise measurements using special tools.
Motor Vehicle Technician
Northrop Grumman
02.2012 - 09.2013
- Full Time: 40+ hours per week
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested equipment and weapon systems and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to -10/-20/-30 levels recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Repaired brake, exhaust, electrical and other systems for ASV, FMTV, PLS, HEMTT, light tracked vehicles.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Corrected faults and maximized performance by rebuilding systems and individual components.
Light/Motor Vehicle Mechanic
Defense Support Services
04.2007 - 06.2011
- Full Time: 40+ hours per week
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Repaired brake, exhaust, electrical and other systems for military equipment.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Coordinated with parts department to determine availability of necessary components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained estimates and determined repair timelines to manage customer expectations.
- Corrected faults and maximized performance by rebuilding systems and individual components.
U.S Army SRT Sniper
U.S. Army
02.1999 - 02.2007
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Assigned to PSD team and later PSD NCOIC
- QRF/SRT Sniper
- QRF/SRT Team Leader
- Honorably Discharged
Education
Certified - Military Tactical Vehicles
ASE
Nation Wide03.2024
Certificate - MMPV
MMPV School
Detroit Arsenal, MI02.2020
Diploma - Military Police
U.S. Army Military Police School
Fort McClellan, AL07.1999
High School Diploma -
Oak Hill High School
Hineston, LA05.1998
Skills
- ASE Certified Military Vehicle Technician
- Equipment Inspection
- Calibrating Systems
- Class A CDL
- Secret Security Clearance
- Military/Mechanical Background
- Over a decade of military contract and tactical equipment experience
- Organized Self Supervisor
- Quality Assurance
- Completed MRAP FLMNET Course
Additional Information
References:
Sean Conner: Current Program Manager: 1-573-578-6447
Jeremy Federkeil: Coworker: 1-337-226-8025
Daryl Powell: Quality Assurance Supervisor: 1-337-378-9552
Timeline
Field Service Technician III
Serco NA
10.2021 - Current
Quality Inspector
Amentum
09.2016 - 10.2021
Heavy Shop Mechanic Foreman
Adkins Timber Company
10.2015 - 09.2016
Quality Control Inspector
Northrup Grumman/ Aecom
09.2013 - 10.2015
Motor Vehicle Technician
Northrop Grumman
02.2012 - 09.2013
Light/Motor Vehicle Mechanic
Defense Support Services
04.2007 - 06.2011
U.S Army SRT Sniper
U.S. Army
02.1999 - 02.2007
Certified - Military Tactical Vehicles
ASE
Certificate - MMPV
MMPV School
Diploma - Military Police
U.S. Army Military Police School
High School Diploma -
Oak Hill High School