Jasper Hendricks
Titusville,FL
Summary
Self-motivated individual with versatile skill sets, currently pursuing a degree in computer science. Passionate about technology and deeply interested in this field. Experienced in various job roles, I have gained valuable development opportunities and a general understanding of personal growth, receiving recognition for my work and advancing on different career paths. Thrives in collaborative environments, enjoying the opportunity to learn and grow with a team while maintaining a customer service-oriented approach. Always ready to assist with a smile.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Auto Detailing
Enterprise Mobility
Titusville, FL, US
06.2023 - Current
- Get vehicles ready for customers and inspection accordingly to all safety standards
- Aiding with customers concerns along with general customer service related task
- Transport vehicles to and from various shops and dealerships
- Aiding with preparation for clients going through FBOs such as private airports, corporate accounts, and government such as NASA, KSC, SpaceX, and Blue Origin.
Delivery Driver
MMV Express, Inc.
Merritt Island, FL, US
12.2022 - 04.2023
- Delivery for business contractor under FedEx Ground, as part time driver
- Delivered to businesses
- Home deliveries on few occasions
Operations Administrator I
FedEx Ground
Sanford, FL, US
04.2022 - 11.2022
- Customer Service and Employee service related task
- Such as setting schedules, time management (Kronos) ensuring safety in the work environment, troubleshooting and problem resolving varying from day to day
- Also responsible for package relabeling, damage inspection, and address corrections
Delivery Driver
G3 Delivery LLC Amazon DSP
Daytona Beach, FL, US
05.2021 - 05.2022
- Delivering and bring smiles to the faces of many customers at home and businesses!
IT Help Desk - Dell Technologies Team
Alorica
Orlando, FL, US
08.2019 - 08.2021
- Troubleshooting and repairing PCs
- Customer service support. With Salesforce and Avaya experience.
- Microsoft 365
- Also responsible for dispatches and logged events
- Built a strong customer base and rapport.
Store Driver
Advance Auto Parts
DeLand, FL, US
10.2020 - 08.2021
- Delivering auto parts to various businesses
- Occasionally helping customers in store with questions and purchases
Package Handler
FedEx Ground
Sanford, FL, US
05.2017 - 08.2019
- General floater
- Handled different task such as splitter duties, loading, unloading, ICS, and aiding the managers
Driver
UPS
Longwood, FL, US
12.2013 - 01.2016
- Delivering packages to customer homes & businesses
Education
High School Diploma - General Studies, Computer Science
Gulf High School + Daytona State College
Deltona04.2011
Skills
- Warehousing
- General Labor
- Computer Hardware
- Microsoft 365 Outlook
- Logistics
- Appliance Repairs
- Auto Detailing
- Gaming
- Mobile Handheld PC Repair
- Computer Repair
- Apple
- Desktop Support
- Customer Service Skills
- Mathematics
- Load & Unload
- Customer Service
- Help Desk
- PC Support
- Microsoft Windows
- Technical Support
- Computer Science
- Remote Access Software
- Linux
- Typing
- Data Entry
- Technical support
- Computer hardware
- Google Docs
- Desktop support
- Windows
- Writing skills
- Computer skills
- Customer service
- Salesforce
- Kronos
- MacOS
- Android
- iOS
Certification
Driver's License
Assessments
- Technical support, Proficient, 02/01/20, Performing software, hardware, and network operations.
- Data entry: Attention to detail, Proficient, 07/01/21, Maintaining data integrity by detecting errors.
- Work motivation, Proficient, 03/01/21, Level of motivation and discipline applied toward work.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Auto Detailing
Enterprise Mobility
06.2023 - Current
Delivery Driver
MMV Express, Inc.
12.2022 - 04.2023
Operations Administrator I
FedEx Ground
04.2022 - 11.2022
Delivery Driver
G3 Delivery LLC Amazon DSP
05.2021 - 05.2022
Store Driver
Advance Auto Parts
10.2020 - 08.2021
IT Help Desk - Dell Technologies Team
Alorica
08.2019 - 08.2021
Package Handler
FedEx Ground
05.2017 - 08.2019
Driver
UPS
12.2013 - 01.2016
High School Diploma - General Studies, Computer Science
Gulf High School + Daytona State College