Jasper Hendricks
Titusville,FL
Summary
Self-motivated individual with versatile skill sets, currently pursuing a degree in computer science. Passionate about technology and deeply interested in this field. Experienced in various job roles, I have gained valuable development opportunities and a general understanding of personal growth, receiving recognition for my work and advancing on different career paths. Thrives in collaborative environments, enjoying the opportunity to learn and grow with a team while maintaining a customer service-oriented approach. Always ready to assist with a smile.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Auto Detailing
Enterprise Mobility
06.2023 - Current
- Get vehicles ready for customers and inspection accordingly to all safety standards
- Aiding with customers concerns along with general customer service related task
- Transport vehicles to and from various shops and dealerships
- Aiding with preparation for clients going through FBOs such as private airports, corporate accounts, and government such as NASA, KSC, SpaceX, and Blue Origin.
Delivery Driver
MMV Express, Inc.
12.2022 - 04.2023
- Delivery for business contractor under FedEx Ground, as part time driver
- Delivered to businesses
- Home deliveries on few occasions
Operations Administrator I
FedEx Ground
04.2022 - 11.2022
- Customer Service and Employee service related task
- Such as setting schedules, time management (Kronos) ensuring safety in the work environment, troubleshooting and problem resolving varying from day to day
- Also responsible for package relabeling, damage inspection, and address corrections
Delivery Driver
G3 Delivery LLC Amazon DSP
05.2021 - 05.2022
- Delivering and bring smiles to the faces of many customers at home and businesses!
IT Help Desk - Dell Technologies Team
Alorica
08.2019 - 08.2021
- Troubleshooting and repairing PCs
- Customer service support. With Salesforce and Avaya experience.
- Microsoft 365
- Also responsible for dispatches and logged events
- Built a strong customer base and rapport.
Store Driver
Advance Auto Parts
10.2020 - 08.2021
- Delivering auto parts to various businesses
- Occasionally helping customers in store with questions and purchases
Package Handler
FedEx Ground
05.2017 - 08.2019
- General floater
- Handled different task such as splitter duties, loading, unloading, ICS, and aiding the managers
Driver
UPS
12.2013 - 01.2016
- Delivering packages to customer homes & businesses
Education
High School Diploma - General Studies, Computer Science
Gulf High School + Daytona State College
Deltona04.2011
Skills
- Warehousing
- General Labor
- Computer Hardware
- Microsoft 365 Outlook
- Logistics
- Appliance Repairs
- Auto Detailing
- Gaming
- Mobile Handheld PC Repair
- Computer Repair
- Apple
- Desktop Support
- Customer Service Skills
- Mathematics
- Load & Unload
- Customer Service
- Help Desk
- PC Support
- Microsoft Windows
- Technical Support
- Computer Science
- Remote Access Software
- Linux
- Typing
- Data Entry
- Technical support
- Computer hardware
- Google Docs
- Desktop support
- Windows
- Writing skills
- Computer skills
- Customer service
- Salesforce
- Kronos
- MacOS
- Android
- iOS
Certification
Driver's License
Assessments
- Technical support, Proficient, 02/01/20, Performing software, hardware, and network operations.
- Data entry: Attention to detail, Proficient, 07/01/21, Maintaining data integrity by detecting errors.
- Work motivation, Proficient, 03/01/21, Level of motivation and discipline applied toward work.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Auto Detailing
Enterprise Mobility
06.2023 - Current
Delivery Driver
MMV Express, Inc.
12.2022 - 04.2023
Operations Administrator I
FedEx Ground
04.2022 - 11.2022
Delivery Driver
G3 Delivery LLC Amazon DSP
05.2021 - 05.2022
Store Driver
Advance Auto Parts
10.2020 - 08.2021
IT Help Desk - Dell Technologies Team
Alorica
08.2019 - 08.2021
Package Handler
FedEx Ground
05.2017 - 08.2019
Driver
UPS
12.2013 - 01.2016
High School Diploma - General Studies, Computer Science
Gulf High School + Daytona State College