Highly skilled professional with 5 years of Active-Duty service to include 5- years of medical experience and 1-2 years of security experience. Great Customer service experience to include 1- year of Call center experience. Excellent interpersonal and management skills with a passion for serving the community. Seeking the opportunity to deliver high quality service to a diverse community.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Agent /
Geek Squad
Nashville, TN
12.2020 - 11.2021
Responsible for daily deliveries, maintenance, and retention of customers
Lead a team of two, tasked delivery, with installation, and documentation of safe delivery and installment of various appliances
Was rated number one in the region for customer satisfaction and on time appointments.
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Created documents of load plans, cargo cleanliness inspections and transportation processes.
Determined method of shipment and prepared bills of lading, invoices and other shipping documents
Advised clients on transportation and payment methods.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Proved successful working within tight deadlines and fast-paced atmosphere.
Student
Nashville State Community College
Nashville, TN
01.2017 - 12.2020
Worked on continuing education in general studies
Took various courses to enhance communication skills and in-depth thinking.
Followed school and classroom policies, regulations, dress codes and schedules.
Worked in team environment to maintain high levels of productivity.
Care Partner
Vanderbuilt Medical Center
Nashville , Tennessee
02.2017 - 07.2017
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Training Manager
United States Navy
12.2015 - 02.2017
Organized training for 33 employees per week
Supervised and coordinated activities for Corpsman, Doctors and Nurses during annual training seminars
Established 33 training folders, synchronized requirements boosting training compliance 23% to 90% within 6 months
Assisted in sustaining 98% safety compliance through training, safety rounds, and Material Safety Data Sheet updates.
Conducted orientation sessions and organized on-the-job training for new Corpsman.
Trained new hires to perform cross-training exercises with experienced workers.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Hospital Corpsman Third Class
US Navy
11.2015 - 02.2017
Provided leadership, delegation and exceptional medical service in high-pressure situations.
Administered medical care for range of conditions and basic health concerns.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collected and documented patient medical information such as blood pressure and weight.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Implemented care and efficiency improvements to support and enhance office operations.
Military Police
US Navy
10.2014 - 10.2015
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Hospital Corpsman
US Navy
10.2014 - 10.2015
Provided leadership, delegation and exceptional medical service in high-pressure situations.
Administered medical care for range of conditions and basic health concerns.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Rendered emergency medical treatment and administered immunization programs.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Documented care actions by completing records and logs in medical software system.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Supply Manager
United States Navy
01.2014 - 11.2014
Performed monthly inventory and maintained office and medical supply counts
Managed 300-line items with a budget of $340,000 saving the U.S Navy $10,000 in unnecessary supply replenishment
Assisted in coordination and movement of over $1,000,000 of equipment and supplies
Used item numbers to properly stock and maintain warehouse inventory.
Forecasted requirements and set reorder points to maintain optimal levels.
Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
Hospital Corpsman
Intensive Care Unit Corpsman / United States Navy
11.2012 - 11.2014
Provided high-quality care to over 2000 patients on a high-acuity, high-census Intensive Care unit
Initiated over 3400 intravenous therapies
Performed over 2500 vital sign checks, 1450 electrocardiograms, and administer over 3145 medications with zero error
Strong leader for nursing personnel assigned to the unit/shift
Qualified to operate medical equipment to include, cardiac monitors, defibrillators, glucometers, infusion pumps, and compression devices.
Provided leadership, delegation and exceptional medical service in high-pressure situations.
Administered medical care for range of conditions and basic health concerns.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Coordinated and executed transport of sick and injured patients.
Education
High School Diploma -
Hillwood High School
Nashville, TN
05.2011
No Degree - General Education
Nashville State Community College
Skills
Adept Multi-tasker
Quick Learner
Customer Service
Team Building
Management
Organization
Public speaking
MS Office (Word, Outlook, PowerPoint)
Company Safety Policies
Goods Classification
Product Inventories
Hazardous Materials
Certification
Basic Life Support provider, ACLS Medical Training - Ex: June 10,2024
Advanced Cardiac Life Support Provider, ACLS Medical Training- Ex: June 10,2024
Pediatric Life Support Provider, ACLS Medical Training- Ex: June 10,2024