Jasper Neff
Hurricane,Utah
Summary
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Costa Vida
01.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Sales Associate
Simply Birkenstock
03.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Shift Lead
Tropical Smoothie
04.2021 - 03.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw maintenance schedules for equipment used during the night shift, minimizing downtime due to breakdowns or repairs while maximizing operational efficiency.
Barista/Bookseller
Barnes & Noble
11.2021 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
No Degree - Nursing
Utah Tech
St. George, UT05-2026
High School Diploma -
Pine View High School
St. George, UT02-2023
Skills
- Staff supervision
- Conflict resolution
- OSHA regulations compliance
- Attention to detail
- Active listening
- Time management
- Task prioritization
- Multitasking Abilities
- Employee relations
- Verbal and written communication
- Complaint resolution
- Decision-making capacity
Certification
- Food Handlers Permit
Timeline
Shift Lead
Costa Vida
01.2024 - Current
Sales Associate
Simply Birkenstock
03.2023 - 12.2023
Barista/Bookseller
Barnes & Noble
11.2021 - 11.2022
Shift Lead
Tropical Smoothie
04.2021 - 03.2023
- Food Handlers Permit
No Degree - Nursing
Utah Tech
High School Diploma -
Pine View High School
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