Jasper Pruitt
IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Sr Trader Specialist
Charles Schwab
04.2021 - Current
- Assist with order entry, platform navigation and trouble shooting, and other customer services related inquires for clients.
- Monitor global economic trends to identify potential impacts on financial markets and adjust trading strategies accordingly.
- Improve customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Support KYC processes for prospective and existing customers.
- Identify potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
Active Trader Specialist
E Trade Services
06.2018 - 04.2021
- Provided expert guidance on complex financial instruments for clients seeking alternative investment strategies.
- Conducted rigorous due diligence on potential investments to ensure optimal allocation of capital resources.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Assist with account openings and other service related matters.
- Resolve client inquires via phone, chat, and secure message
Investment Specialist
Bank of America/Merrill Edge
02.2016 - 12.2017
- Implemented risk-management measures across all aspects of client portfolios to protect against adverse market conditions.
- Educated clients on financial topics and best practices.
- Responsible for assisting clients with getting all issues and inquires resolved in a timely manner.
- Assisting with new account openings and connecting clients with the appropriate segments.
- Placing client equity and options orders when they cannot be completed online.
- Utilizing excel and other services related tools for more complex order entry.
- Continue to further rapport with current clients by providing white glove customer service.
- Series 7 and 63 Licensed
- Maintained up-to-date knowledge of AML regulations and industry best practices, applying this expertise to enhance the effectiveness of transaction monitoring efforts.
Education
Associate of Arts - General Studies
College of Dupage
Glen Ellyn, IL05.2018
Skills
- Strong Work Ethic
- Quick Learner
- Detail-oriented approach
- Collaborative Team Player
- Proficient Problem Solving
Timeline
Sr Trader Specialist
Charles Schwab
04.2021 - Current
Active Trader Specialist
E Trade Services
06.2018 - 04.2021
Investment Specialist
Bank of America/Merrill Edge
02.2016 - 12.2017
Associate of Arts - General Studies
College of Dupage