Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Responsibilities
Perform technical & administrative operations connected with Field Manager's works
Responsibilities:
Responsibilities:
Technical Assistance & Troubleshooting Provide technical support to users via phone, chat, and email, addressing issues with MSN internet connectivity, email, browser, and other related services. Diagnose and resolve issues related to internet connectivity, DNS settings, email configurations, and software updates. Walk users through solutions, ensuring they understand how to prevent future issues. Escalate unresolved technical problems to higher-level support when necessary.
Word Processing
Excellent Communication
Active Listening
Microsoft Office proficiency