Jasper Stauffer Perez

• Led a group of 10 teens on a backcountry canoe trip for 5 days
• Taught backcountry skills

-> Map and Compass navigation

-> Knot-tying

-> Whisperlight stove and cooking

• Managed group dynamics
• Managed conflict
• Encouraged communication within group
• Facilitated group bonding
• Facilitated problem solving
• Assessed potential risks to ensure safety during outdoor trips
• Collaborated with Co-Leader

• Cooked full service meals for 48 guests
• Managed relationships and conflicts between crewmates
• Facilitated problem solving
• Managed front desk sales and information
• Gave trail and safety advice
• Assisted with SARS calls
• Practiced wilderness medicine
• Handled lost and injured hikers
• Coordinated SARs via radio
• Packed food and supplies up to Hut twice a week

• Coordinated overnight guest needs
• Resolved issues between reservations, guests, and Highland Center to enhance service delivery
• Communicated needs between team members
• Facilitated solo problem solving
• Kept front desk area clean and organized
• Created and edited reservations
• Gave trail advice
• Assisted with SARS calls

• Developed leadership skills
• Acquired risk management skills
• Ensured team members' safety and well-being during leads
• Attended to needs in backcountry

->(blisters, temperature control, water purification...)

-> Prepared meals in backcountry

-> Created time control plans

• Developed Map reading skills

• Organized and supervised camp activities, such as arts and crafts, hikes, nature education, and sports.
• Monitored outdoor activity and fostered appreciation of nature and preservation of nature.
• Facilitated group problem-solving discussions to build positive relationships among campers.
• Provided emotional support to campers dealing with homesickness or other issues.

• Resolved customer complaints in a professional manner
• Supported other team members during peak business hours
• Stay informed regarding dietary restrictions and allergies of the patrons
• Maintained cleanliness of the restaurant
• Performed opening and closing tasks
• Assisted in Pastry and catering departments during busy shifts