Jasper Turner

Server

Sandbar Seafood and Spirits

01.2021 - Current

Served food and beverages promptly with focused attention to customer needs.
Increased sales significantly by upselling higher-end products to customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Summary

Overview

Work History

Server

Busser

Education

Associates Degree - Business

Skills

Accomplishments

Timeline

Server

Busser

Associates Degree - Business

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