Jasper Ware
Madison
Summary
Detail-oriented professional with a proven track record in customer service and logistical coordination. Strong problem-solving skills ensure timely deliveries and enhanced customer satisfaction.
Overview
12
12
years of professional experience
Work History
Door Dash
Door Dash
Oxford
11.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Processed orders and returns accurately using company systems and tools.
- Maintained cleanliness and organization of delivery vehicle at all times.
- Followed safety regulations to ensure safe handling of food items during transport.
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Provided excellent customer service throughout the delivery process.
- Carried food in insulated bags to maintain hot or cold temperature.
- Delivered fresh food to customers across local area.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Maintained cleanliness of vehicle interior and exterior.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Delivered food promptly to customers while ensuring order accuracy.
- Navigated efficiently using GPS to optimize delivery routes.
- Communicated effectively with customers regarding delivery status and issues.
Shipping and Receiving Clerk
Ashely Furniture
Pontotoc
01.2019 - 11.2023
- Processed incoming shipments according to established safety and quality standards.
- Coordinated with team members to streamline shipping and receiving operations daily.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Organized deliveries by sorting and stocking receivables
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared documentation to track and report on damaged or missing items.
- Coordinated with vendors on shipping schedules and backorders.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
Shipping and Receiving Clerk
Ashely Furniture
Pontotoc
04.2014 - 09.2019
- Processed incoming shipments according to established safety and quality standards.
- Organized warehouse inventory to facilitate efficient retrieval and storage of products.
- Operated forklifts and pallet jacks for moving heavy furniture items safely.
- Inspected outgoing orders for accuracy and compliance with customer specifications.
- Coordinated with team members to streamline shipping and receiving operations daily.
- Processed outbound shipments, including packing and labeling products for delivery.
- Communicated effectively with vendors regarding delivery schedules and issues.
- Maintained inventory of shipping materials and supplies.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
Landscape Worker
Creekmore Landscape
New Albany
03.2016 - 12.2018
- Operated landscaping equipment including mowers and blowers safely.
- Collaborated with team members to execute landscaping projects efficiently.
- Communicated with clients to understand their landscape preferences clearly.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Organized supplies before beginning each project to ensure availability of necessary items.
- Collaborated with other departments to ensure timely completion of projects.
- Resolved customer inquiries promptly and professionally.
Education
High School Diploma -
Pontotoc High School
Mississippi 05-2002
Skills
- Order processing
- Route optimization
- Inventory management
- Shipping logistics
- Quality assurance
- Customer relationship management
- Time management
- Communication skills
- Team collaboration
- Attention to detail
- Conflict resolution
- Problem solving
- Safety compliance
- Adaptability
References
References available upon request.
Timeline
Door Dash
Door Dash
11.2023 - Current
Shipping and Receiving Clerk
Ashely Furniture
01.2019 - 11.2023
Landscape Worker
Creekmore Landscape
03.2016 - 12.2018
Shipping and Receiving Clerk
Ashely Furniture
04.2014 - 09.2019
High School Diploma -
Pontotoc High School