Jasper Yallop

• Front Desk Associate and Manager of member care and established club services
• Established history as the #1 New Membership Sales Associate generating between 40-75% of all new monthly membership sales
• Established concierge relationships with existing and new members
• Educated members about all fitness equipment and all club services
• Established body index charts and personal fitness goals with members
• Established exercise programs and directives for members to attain fitness goals
• Processed apparel and product sales as well as ordering and fulfillment
• Managed opening and closing of club
• Managed cleaning crews in conversational Spanish
• Ensured excellent club organization and cleanliness over the 33,000 square foot facility
• Special Event Coordinator and Manager

• Followed protocols and stayed organized to provide personal and teammate safety
• Performed in store shopping for customers to insure they received their specified groceries, and adapted orders as necessary when items were out of stock.
• Collaborated with team members to ensure smooth delivery of groceries
• Held conversations and built community with established customers at cash registers and while delivering groceries
• Gained knowledge of department systems and retail organization
• Sampled and reviewed new grocery products

• Famous Footwear
• Organized racks and shelves to maintain store's cohesive and visual appeal
• Engaged with customers to promote specific merchandise
• Provided positive first impressions to welcome existing, new and potential customers
• Helped customers locate merchandise and products in-store and checked store system for merchandise at other retail and online sites
• Answered customer questions regarding merchandise sizing, displayed accessories and established proper care for merchandise
• Solved customer challenges by offering relevant products and services
• Gained experience using registers, facilitating and processing returns, exchanges as well as signing customers up for rewards programs

• Worked with children of varying ages, interest, skill and developmental levels
  
• Led groups of children safely through variety of camp activities
  
• Collaborated with other camp counselors to design fun and enriching learning activities for campers
  
• Communicated with parents about campers’ activities, and reported concerns and suggestions to supervisor
  
• Implemented recreational activities to promote campers’ physical health and encourage the development of teamwork skills
  
• Delivered first aid for accidents and injuries in compliance with established procedures to promote campers’ well-being and health