Jaspreet Nagra
Los Angeles,CA
Summary
Versatile UX/UI designer with a diverse background in both medical fields and design, combining analytical thinking from a premedical education with a passion for crafting user-centric digital solutions. I bring a unique perspective to the UX/UI design process. Adept at merging empathy-driven design with a solid foundation in user research, I am poised to contribute my skills to create innovative and accessible interfaces that prioritize user experience.
Overview
4
4
years of professional experience
Work History
Operations Assistant
White Memorial Community Health Center; Adventist Health
2023.08 - Current
- Project Manager: Manage outreach eligibility coordinator workflows for 800+ lapsed Medi-Cal patients.
- Identify improvements for medical operations through observational and survey research to develop solutions to enhance patients' experience in and out of clinic.
- Create formal responses to patient grievances received from health plans and subsequently re-evaluate hospital procedures to improve patient experiences moving forward.
- Create patient conscious media materials, cultivate storage solutions, review and revise up-to-date signage across clinic.
Wellness Team Coordinator; Assistant to Medical Director
Next|Health West Hollywood
2022.01 - 2023.06
- Managed executive calendar scheduling, assisted Medical Director with patient care and administrative tasks, facilitated patient communication, and scheduled and monitored long-term care for over 100 patients.
- Developed and improved company-wide health and structural processes by presenting solutions for staff bandwidth challenges, member feedback, inventory shortages, and potential company expansion barriers through weekly meetings with Next|Health Medical Director, COO, and management teams.
Head Learning Assistant
UCLA Learning Assistant Program
2019.09 - 2019.12
- Prepared visually pleasing class content to present for Life-Science sections, led office hours, and prepared lab materials.
- Head Learning Assistant: created content for pedagogy seminars for 40+ UCLA courses with goal to develop inclusive teaching practices; collaborated with professors to lead meetings, evaluated learning assistants to implement constructive feedback.
Education
UX/UI Design Bootcamp -
University of California, Berkeley Extension
Remote04.2024
Bachelor of Science - Biology
University of California, Los Angeles (UCLA)
Westwood, CA06.2020
Skills
- Google Suite
- Microsoft Office
- Visual Studio Design
- Prototyping
- User Research (Miro, Zoom)
- Wireframing and Prototyping (Procreate, InVision, Figma)
- Usability Testing
- Information Architecture
- Front-end Development (HTML, CSS, basic JavaScript)
- Slack
Leadership Experience
Students for Community Outreach, Promotion, and Education (SCOPE), 09/2017 - 06/2020.
All Brains Neurodiversity Founder and Advisor: Trained UCLA teaching and residential staff, created social and academic resources, and planned advocacy events by creating media materials, reserving spaces, and organizing guest speakers., Finance Coordinator for the Youth Empowerment Program: supervised over 100 UCLA student volunteers, pulled the program out of debt by creating fundraisers and applying for grants, and managed budgets for transportation, field trips for local youth, and educational supplies., Co-Chief of SCOPE: managed program coordinators for seven organizations, monitored progress with the Chief of Medicine-Pediatrics at UCLA, created and optimized content for UCLA SCOPE website.
Languages
Punjabi
Native or Bilingual
Spanish
Professional Working
Timeline
Operations Assistant
White Memorial Community Health Center; Adventist Health
2023.08 - Current
Wellness Team Coordinator; Assistant to Medical Director
Next|Health West Hollywood
2022.01 - 2023.06
Head Learning Assistant
UCLA Learning Assistant Program
2019.09 - 2019.12
UX/UI Design Bootcamp -
University of California, Berkeley Extension
Bachelor of Science - Biology
University of California, Los Angeles (UCLA)
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