Jaspreet Nijjer
Laurel,MD
Summary
Dynamic leader and analytical thinker with a proven track record at LMI Consulting, LLC, where I enhanced financial operations and led team transformations. Skilled in data processing and fostering team collaboration, I excel in leveraging Excel and critical thinking to drive results and improve efficiency. Passionate about exceeding goals through innovative solutions and strong communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Analyst Accounting
LMI Consulting, LLC
Tysons Corner, VA
09.2020 - Current
- Oversaw invoice processing for independent contractors.
- Obtained invoice approval, matched purchase orders, and processed payments in the accounting system.
- Conducted detailed checks on employee expenses before approval.
- Managed the processing of Checkruns promptly.
- Facilitated audits through effective retrieval of backup records.
- Maintaining copies of vouchers and invoices
- Managing IC Vendors
- Updating ServiceNow with invoices on time
- Assisting employees with expense reports
- Routing and Vouchering travel invoices from IC’s
- Oversaw advanced responsibilities in leadership roles during transitions, including MBO invoicing and staff training.
- Addressed month-end closing functions for detailed reporting.
- Reconciled accounts payable ledgers against general ledger accounts on a monthly basis.
- Prepared ACH payment schedules and paper checks to provide timely compensation to many company employees and contractors.
- Worked cross-functionally with various teams and departments to improve operations.
- Followed company's strict rules and procedures to maintain data integrity and confidentiality.
- Prepared and updated vendor files, tax documents and insurance information.
- Collaborated with the IT department to ensure the security and integrity of accounts payable data.
Social Media Specialist /Social Media Influencer
Chef Jazzy - Jazzy's Kitchen Instagram
Laurel, Maryland
01.2014 - Current
- Conducted competitor analysis to stay ahead of industry trends and best practices.
- Coordinated cross-promotional activities across multiple channels.
- Monitored emerging trends in digital media and marketing.
- Worked extensively to do advertising, production, online marketing and management to time campaigns for maximum results.
- Managed customer service requests through social media channels.
- Spearheaded creation of blogs and social media content.
- Utilized Instagram, Tiktok, Youtube and Facebook to promote products, services and content.
- Managed organization's social media presence by posting messages, answering posts and monitoring conversations.
- Engaged with and responded to online audience through relevant comments.
- Wrote social media content to increase engagement with customers.
- Researched influencers in relevant industries to collaborate with for promotional activities.
- Stayed abreast of changes in social media policies, tools, and algorithms to adapt strategies accordingly.
- Designed and edited promotional publications.
- Designed promotional materials using graphic design software applications.
- Collaborated with influencers and brand partners to expand reach and enhance content diversity.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Managed daily content creation and curation for Facebook, Twitter, Instagram, aligning with brand voice and marketing goals.
Junior Analyst Accounting
LMI Consulting, LLC
Tysons Corner, VA
02.2020 - 09.2020
- Organized and streamlined AP inbox.
- Compiled invoices and emails to create accurate audit-ready documents.
- Maintained timely invoice updates within SharePoint platform.
- Ensured invoices were marked as 'paid' post-voucher completion.
- Facilitating the team's voucher entry process in Costpoint for subsequent approval and upload.
- Managed and disseminated all incoming and outgoing mail for AP Team.
- Pull back up for SP1 & SP2 (Opets, Aesip, Pmod, All)
- Sending out ACH update forms to vendors
- Collaborated with team to update Vendor ACH details in system.
- Scanning in physical mail (once in a while delivered) in to drive to upload to Sharepoint
- Working with the team with few tasks to get things done on time
Sales/Asst. Manager
Verizon
Rockville, MD
03.2015 - 01.2020
- Supported customers with online billing, access and account issues
- Maintained a positive working relationship with fellow staff and management
- Assisted customers with various types of technical issues via email, live chat and telephone
- Identified opportunities to upsell technical products and services, boosting revenues to existing accounts
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users
- Provided assistance in networking devices for customers
- Provided technical support for incident management, while problem solving to ensure customer satisfaction
- Provided technical support for internal/external employees by diagnosing and troubleshooting Point of Sale systems to resolution
- Navigated various internal systems to review customer detail in order to provide appropriate customer service to valued customers
- Maintained an inventory of hardware, its user and location
- Performed tier two technical support for mobile devices such as Apple products, mobile hotspot and jetpacks, Android devices and support of Windows and Mac OS as it related to the position
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
- Monitored staff performance and addressed issues.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted performance reviews for team members.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Assigned work and monitored performance of project personnel.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Education
Associates - Business Administration and Cyber Security
UMUC Shady Grove
01.2017
Skills
- Hindi
- Punjabi
- English
- Independent Task Manager
- Typing Proficiency: 50-60 WPM
- Strong Communication Abilities
- Experienced with Tech Solutions
- Critical thinking
- Cash management
- Account Creation Management
- Quick learner
- Customer Service Expertise
- Problem solving
- Numeracy skills
- Team management
- Leadership
- Informative
- MS Office 2010/2013
- Microsoft Word
- Excel
- PowerPoint
- Office Equipment- Fax
- Copier
- Scanner
- Process enhancement
- Simultaneous Task Coordination
- Microsoft office
- Data processing
- Leadership in Team Settings
- Verbal and written communication
- Financial management
- Attention to detail
- Analytical thinking
- Deadline adherence
Certification
Information Technology Management, 1247-4826144
Affiliations
- Chef
- Photographer
- Social Media Influencer
Languages
English
Full Professional
Punjabi
Professional
Hindi
Professional
Timeline
Analyst Accounting
LMI Consulting, LLC
09.2020 - Current
Junior Analyst Accounting
LMI Consulting, LLC
02.2020 - 09.2020
Sales/Asst. Manager
Verizon
03.2015 - 01.2020
Social Media Specialist /Social Media Influencer
Chef Jazzy - Jazzy's Kitchen Instagram
01.2014 - Current
Associates - Business Administration and Cyber Security
UMUC Shady Grove
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