Jasquel Spicer

• Processed merchandise from delivery trucks with an 80% completion rate.
• Managed the sales floor, achieving a 90% customer satisfaction rate and serving as a key resource for de-escalation with the sales team.
• Delegated tasks effectively and ensured all merchandise was pushed/replenished by closing.
• Maintained stockroom health and compliance with company standards.
• Fostered a reliable and positive work environment, improving team attendance by 40%.
• Managed cash register and safe operations, ensuring appropriate money levels at all times.

• Processed over 1,000 potential candidate applications with an 80% completion rate.
• Maintained consistent communication with adjusters and insurance companies.
• Handled over 40 claims, achieving 20 immediate approvals and converting 15 initially denied claims into approvals.
• Conducted first-round interviews and identified candidates for the second round.
• Organized and labeled company files for efficient processing.
• Successfully managed construction payroll, ensuring accuracy and timeliness.

• Assisted HR lead and VP of Human Resources with administrative tasks
• Booked and scheduled appointments, managed itineraries, and organized work-related trips
• Filed and prioritized claims based on urgency and importance
• Supported time-off processes, work incidents, and payroll management with a 90% accuracy rate

• Honor Roll
• Research Project: How Adversity Shapes Academic Motivation and Career Development,

Concluded that adversity can foster resilience and motivation when students receive proper support, turning challenges into opportunities for growth.