Jassamyn Galloway
Ambridge,PA
Summary
Personable professional dedicated to creating positive client, staff and management connections. outstanding skills in complex problem-solving and conflict resolution. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
Material Handler
JLG Industries
Clinton, PA
12.2023 - Current
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
Server/Bartender
Wahlburgers Restaurant
Pittsburgh, PA
08.2022 - 12.2023
- Welcomed guests promptly and positively
- Proficient knowledge of point of sales system to accurately input food orders
- Maintain food safety protocols
- Effectively communicate and anticipate guest needs to ensure attentive service
- Surpassed sales targets by 12% by up-selling appetizers, drinks, and entrees, catered to patron tastes and interests.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
Shift Supervisor
United Parcell Service UPS
Pittsburgh
10.2020 - 08.2021
- Complete presort checks of rollers and NGSS scanners as well as post sort checks of all equipment
- Stage trailers for departure according to online load planning report
- Training of safety methods and performing daily evaluations on employees in my area.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Provided on-the-job training to new staff members.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Client Liaison
Credit Management Company
Pittsburgh
05.2019 - 08.2021
- Supported phone representatives in effective communication and issue resolution, contributing to a positive patient provider relationship
- Filing and processing postdated payment plans for multiple hospitals and physicians offices
- Review daily error accounts and spreadsheets to correctly update accounts.
- Assisted in developing client relationships by providing outstanding customer service.
- Coordinated with internal teams to ensure that all client requests were addressed promptly and accurately.
Cashier operations supervisor
Sams club
Oakdale
06.2018 - 08.2019
- Opened and closed registers daily
- Assisted and trained cashiers in sales techniques, providing excellent customer service
- Evaluates daily performance of cashiers and delivers documented coaching observations
- Resolved inquiries and issues with customers.
Education
High School Diploma -
Belle Vernon Area High School
Belle Vernon, PA06.2010
Some College (No Degree) - Health Sciences
CCAC
Pittsburgh, PASkills
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Sales
- Training
- Customer Service
- Organization
- Cash Handling
- Food Preparation
- Scheduling
- Data Entry
Timeline
Material Handler
JLG Industries
12.2023 - Current
Server/Bartender
Wahlburgers Restaurant
08.2022 - 12.2023
Shift Supervisor
United Parcell Service UPS
10.2020 - 08.2021
Client Liaison
Credit Management Company
05.2019 - 08.2021
Cashier operations supervisor
Sams club
06.2018 - 08.2019
High School Diploma -
Belle Vernon Area High School
Some College (No Degree) - Health Sciences
CCAC