Jassana RICE
Lubbock,Texas
Summary
Adept at managing office operations and ensuring meticulous accuracy in medical billing, my tenure at ZEM Therapy & Consulting highlighted my capability to enhance team productivity and streamline filing systems. Skilled in ICD-10 coding and proficient in Microsoft Office, I excel in transforming challenges into solutions, achieving operational excellence and compliance.
Overview
7
7
years of professional experience
Work History
Picker
Amazon
Joliet, IL
07.2022 - 12.2023
- Communicated with supervisors regarding any discrepancies between physical count results and system records.
- Ensured that all paperwork related to receiving, stocking, and shipping was completed correctly by company policies.
- Verified the accuracy of items picked, packed, and shipped to customers.
- Maintained a clean and organized work area to ensure safety.
- Inspected product quality before packing and shipping out orders.
- Utilized RF scanners to scan products accurately and efficiently.
- Checked inventory levels regularly to ensure sufficient stock availability for customer orders.
Office Manager
ZEM Therapy & Consulting
Oakbrook Terrace, IL
03.2017 - 08.2023
- Manage patient and insurance vendor payment collections as well as maintenance of office financial ledgers and billing resolutions
- Manage patient scheduling, workshop registry and execute office policy and procedures for new patients
- Point of contact for office and insurance vendors for verifying patient financial responsibilities, insurance coverage and submitting insurance claims
- Perform general administrative duties which include ordering office, supplies, data entry, processing payments, and billing statement mail-outs
- Implemented new software systems for project management, resulting in improved team collaboration and productivity
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Prepared reports on office expenses, budget variances, and operational performance for senior management review
Medical Billing and Coding Specialist
Bionic Prosthetics & Orthotics
Merrillville, IN
06.2020 - 10.2020
- Accurately assigned medical codes to patient records using ICD-10 and CPT coding systems
- Reviewed and verified patient information for completeness and accuracy, ensuring compliance with HIPAA regulations
- Submitted claims electronically to insurance companies, resulting in faster reimbursement turnaround time
- Collaborated with healthcare providers to obtain missing documentation necessary for accurate coding and billing
- Maintained up-to-date knowledge of coding guidelines, reimbursement policies, and industry changes
- Performed regular audits on coded records to ensure compliance with coding standards and guidelines
- Assisted in the development of training materials for new staff members on medical coding procedures
- Utilized electronic health record (EHR) systems to access patient information for accurate code assignment
- Followed up on unpaid claims or denied reimbursements, resolving issues promptly to maximize revenue collection
- Resolved complex billing inquiries from patients, insurance companies, or third-party payers
- Maintained accurate documentation of all interactions related to billing inquiries or disputes
- Audited medical charts for proper documentation supporting billed services according to payer requirements
- Coded and billed for a variety of medical specialties, including but not limited to cardiology, orthopedics, and dermatology
Education
Associates of science - Science in business
Colorado Technical University-Online
Colorado Springs, CO07.2023
Skills
- Medical CPT Coding
- Schedule Coordination
- Understanding of HIPAA Regulations
- Inventory Control
- Insurance Supplier Liaison
- Skilled in Microsoft Office Applications
- Insurance Verification
- Medical Records
- Epic
- Receptionist Duties
- Office Management
- ICD-10
- Accounts Receivable
- ICD-9
- Management
- Patient Billing & Coding
- Medical Scheduling
- Documentation Review
- Medical Billing
- Driving Experience
- Scanner operation
- Data entry
- Shipping documentation
- Pick-list processing
- Packing accuracy
- Warehouse organization
- Order picking
- Quality control
Personal Information
Willing To Relocate: Anywhere
Accomplishments
- Deans List
- The national society of leadership and success
Timeline
Picker
Amazon
07.2022 - 12.2023
Medical Billing and Coding Specialist
Bionic Prosthetics & Orthotics
06.2020 - 10.2020
Office Manager
ZEM Therapy & Consulting
03.2017 - 08.2023
Associates of science - Science in business
Colorado Technical University-Online
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