Jasser Ferreiro
North Miami,FL
Summary
Adept at multitasking and time management, I excelled in providing top-notch customer service at GOSPA Catering, ensuring guest satisfaction through prompt delivery and efficient problem resolution. My background includes EMT and EKG training, enhancing my attention to detail and ability to thrive in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waiter/ Loader and Unloader
GOSPA Catering
12.2021 - Current
- Provided friendly and attentive service to guests throughout dining experience.
- Handled customer complaints professionally and resolved issues to enhance guest experience.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Unloaded packages with care and placed in proper staging area.
Waiter/ Truck Unloader
Celebrity Catering
02.2020 - 04.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Loaded and unloaded 100’s of materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
Vice President of Tri Beta
Barry University Tri Beta Chapter
02.2022 - 03.2024
- Cultivated high-performing teams by fostering a culture of continuous learning and professional development.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the Club.
Education
Bachelor Of Arts - History
Barry University
North Miami, FLHigh School Diploma -
Hialeah Gardens Highschool
Hialeah, FL05.2021
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Communication Skills
- Food Handling
- Food Service
- EMT Training
- CPR Training
- Cleanliness
Accomplishments
-Rising Star Student Award: The award was given to the most prominent and successful student on campus, with the best GPA, engagement, and social dynamics among the student body
Certification
- Microsoft Office certifications in Word, Excel, PowerPoint, and Outlook
- EMT Certified
-EKG Certified
-CPR Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Vice President of Tri Beta
Barry University Tri Beta Chapter
02.2022 - 03.2024
Waiter/ Loader and Unloader
GOSPA Catering
12.2021 - Current
Waiter/ Truck Unloader
Celebrity Catering
02.2020 - 04.2024
Bachelor Of Arts - History
Barry University
High School Diploma -
Hialeah Gardens Highschool
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