Assistant Director
La Plaza Market
San Jose, California
03.2024 - 10.2024
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed team of 10 cashiers and floor staff.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
