Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Overview
7
7
years of professional experience
Work History
Administrator/Executive Director
Houston Lake Estates
Warner Robins, GA
01.2019 - 09.2022
Represented the organization to customers, the public, government officials and other external sources.
Maintained protocol throughout routine work days and special events.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Created and updated records and files to maintain document compliance.
Promoted team productivity by keeping supplies organized and well-stocked.
Updated and maintained confidential databases and records.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed systems and procedures to improve operational quality and team efficiency.
Director of Admissions
Shamrock Nuring And Rehab
Dublin, GA
06.2017 - 01.2019
Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Liaised with social worker to expedite financial assistance not covered by insurance.
Patient Access Representative
Navicent Health Medical Center
Macon, GA
08.2015 - 06.2017
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.