Jassimane Gipson

Facilitated leasing operations at Artisan at Village of Escaya, enhancing resident engagement.

• Supported prospective residents with leasing questions, unit availability, pricing, and community amenities.
• Conducted property tours and shared details on available apartment homes.
• Supported move-in and move-out steps while coordinating with property management and maintenance teams.
• Updated availability, pricing, and promotional details.
• Assisted with marketing activities and kept leasing office and community presentation ready.
• Used Funnel, Brivo, Ambient, Reliant, Yardi, Canva, CRM systems, and EliseAI to support daily leasing operations.
• Legacy Staffing Agency | Artisan at Village of Escaya, Greystar community.
• October 2026.

• Coordinated customer orders, scheduling, and delivery to ensure timely fulfillment
• Monitored inventory levels and procured supplies to maintain product availability
• Generated invoices and processed customer payments to streamline financial transactions
• Maintain strong customer relationships through clear communication and reliable service

• Assisted students with registration and enrollment processes, maintaining accurate records to support academic success
• Support daily office operations to ensure efficient workflow
• Managed high-volume incoming calls and emails, ensuring timely assistance to students and staff
• Create, process, and manage student invoices and payment documentation
• Maintain organized administrative files and documentation
• Tracked office inventory and coordinated supply orders to maintain adequate supplies for daily operations

• Managed leasing operations across four residential properties totaling over 500 units
• Conducted property tours and guided prospective tenants through leasing process, enhancing tenant experience
• Addressed tenant inquiries and resolved leasing issues promptly, fostering positive tenant relations.
• Gathered rental applications, deposits, and required documents from prospective tenants.
• Trained new leasing agents and supported office operations
• Generated operational reports and maintained tenant records using Yardi software
• Processed accounts payable and receivable, ensuring accuracy in financial records and timely payments
• Maintained lease files and ensured compliance with housing policies.

• Managed high-volume inbound and outbound calls for billing and account inquiries, ensuring resolution of customer issues
• Resolved customer concerns while maintaining professionalism and empathy
• Negotiated payment arrangements, fostering customer satisfaction and financial compliance
• Maintained accurate account records and updated customer information, supporting streamlined operations
• Consistently met performance goals and earned monthly bonuses