Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jassiria Sye

Summary

Driven and resourceful executive administrative professional with experience in supporting C-level executives. Seeking a challenging position in a reputable organization where I can leverage my exceptional organizational and communication skills to provide efficient administrative support to senior executives. Proven ability to manage complex calendars, coordinate travel arrangements, and handle confidential information with the utmost discretion. Skilled in prioritizing tasks, managing multiple projects, and meeting deadlines in a fast-paced environment. Committed to delivering high-quality administrative support to optimize executive productivity and contribute to the overall success of the organization.

Overview

20
20
years of professional experience

Work History

Executive Assistant

Celanese
11.2022 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated training and onboarding for incoming office staff.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated and maintained confidential databases and records.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Coordinated events and worked on ad hoc projects.

Sr. Administrative Assistant

DuPont
09.2018 - 11.2022
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Managed electronic records database and handled all file requests.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Created and updated records and files to maintain document compliance.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Prepared flawless emails and other documents upon direction of immediate supervisor.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Drafted documents in company-directed formats and fonts accurately and consistently.
  • Coordinated trainings for new team members, overseeing onboarding details.
  • Arranged business travel details for company employees per supervisor requirements.
  • Coordinated office activities and public events.
  • Categorized and processed sensitive documents with information of deeply personal nature.
  • Produced letters and memoranda to inform stakeholders of business decisions.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.

Sr. Meetings Manager

International Literacy Association
01.2017 - 09.2018
  • Planned and executed major aspects of meeting management.
  • Reviewed event bills and collected payment from clients.
  • Produced meeting materials, name badges, binders and signage.
  • Prepared and maintained attendance records for events for future client solicitation and marketing.
  • Negotiated complex vendor contracts for hotel, transportation, entertainment, audio-visual and catering needs.
  • Monitored event activities and resolved technical glitches.
  • Designed event specifications to meet organizational needs and objectives.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Trained and supervised event staff to complete tasks on time.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Developed detailed event reports, documenting all aspects of each event.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Implemented protocols and procedures to effectively manage planning process.
  • Utilized social media to promote events and increase attendance.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Coordinated transportation and parking arrangements for guests and vendors.

Meetings Manager

International Literacy Association
05.2014 - 01.2017
  • Responsible for leading the strategic implementation, direction, development and execution of all
    conferences, meetings, and all events' meeting activities for the Association nationally and internationally.
  • Responsible for compiling all invoices to satisfy revenue and expense budget against vendor contracts
  • Work in conjunction with Executive Leadership to establish and manage the overall strategy and direction for the operations of all association events and meetings.
  • Responsible for managing all contractual arrangements for all facilities and vendors related to the
  • Association's conferences, meetings and events.
  • Supervises and directs Conferences staff

Meeting Planner/Sr. Administrative Assistant

International Literacy Association
07.2008 - 01.2010
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Managed electronic records database and handled all file requests.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Drafted documents in company-directed formats and fonts accurately and consistently.
  • Enter specifications into abstract management system for creation of specification manual book
  • Responsible for the production and distribution of the specifications manual for company's Annual Convention
  • Create and e-mail letters of invitation for oversees attendees to attend Annual Convention
  • Produce convention attendee reports on a weekly basis for distribution
  • Create Access databases to track proposals into system for program book production for Regional Conferences
  • Communicate details of proposal status with all speakers
  • Send out acceptance/rejection status e-mails to prospective speakers
  • Travel with staff to annual convention
  • Assist with reviewing banquet event orders for onsite convention
  • Accurately review invoices / create PO's/ and requisitions

Administrative Coordinator

AstraZeneca Pharmaceuticals
08.2006 - 07.2008
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.
  • Managed, planned, and coordinated all team meetings
  • Managed, planned and coordinated all offsite meetings
  • Handled payment requests and invoices for department, and ordered supplies through ezBuy
  • Prioritized and executed workloads to meet deadlines
  • Created and implemented meeting checklist to support the variety of meetings through current
    department, which streamlined meeting efficiencies
  • Designed reports, presentations, and graphs for department
  • Provide routine administrative and clerical support
  • Extensive experience in all AstraZeneca applications such as ezBuy, AZER, Flik, American Express
    Travel, and SIRTS
  • Managed, scheduled, and maintained Director's calendar
  • Research and solved issues and problems in a timely manner

Administrative Assistant II

MBNA/Bank Of America
08.2003 - 08.2006
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Updated database of contacts and resources for company-wide distribution.
  • Created and distributed agendas for meetings and conference calls as part of meeting preparation.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Planned and executed executive offsite meetings which consisted of arranging transportation,
    room location, audio visual, supplies, and catering
  • Handled invoices for six cost centers, and ordered supplies and equipment
  • Coordinated the hiring of new associates, coordinated tours, community events, monthly department meetings and celebrations, general secretarial duties, and adhoc tasks assigned by managers
  • Supported the Senior Vice President of Payment Services, as well as his five direct reports in two sites (Newark, DE and Hunt Valley, MD)
  • Handled organization charts, calendar, expenses, and travel
  • Proofread all associate and manager appraisals, and promotion paperwork
  • Processed Telecom, Facility, Move, and Catering requests as needed
  • Processed Spirit Points and ordered spirit medallions
  • Greeted all internal and external customers via in person, e-mail, or phone
  • Provided back up support to Executive Admin when out of office
  • Provided support to the production areas to ensure the goals of the department were met

Education

Bachelor of Science -

Wilmington University
New Castle, DE
05.2009

Skills

  • Advanced MS Office Suite Proficiency
  • Project Planning
  • Social Media Knowledge
  • Executive Support
  • Logistics and Schedule Management
  • Company Event Coordination
  • Confidentiality and Discretion
  • Special Event Projects

Languages

Spanish
Native or Bilingual

Timeline

Executive Assistant

Celanese
11.2022 - Current

Sr. Administrative Assistant

DuPont
09.2018 - 11.2022

Sr. Meetings Manager

International Literacy Association
01.2017 - 09.2018

Meetings Manager

International Literacy Association
05.2014 - 01.2017

Meeting Planner/Sr. Administrative Assistant

International Literacy Association
07.2008 - 01.2010

Administrative Coordinator

AstraZeneca Pharmaceuticals
08.2006 - 07.2008

Administrative Assistant II

MBNA/Bank Of America
08.2003 - 08.2006

Bachelor of Science -

Wilmington University

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Jassiria Sye