Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jassive Chapoy

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Jailer

Recana Solutions
09.2021 - 02.2024
  • Managed high-volume phone lines for inquiries, providing excellent service while addressing questions and concerns.
  • Enhanced communication between departments with regular updates on booking statuses.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Fostered positive relationships with community partners including law enforcement agencies, courts, and social service organizations for seamless coordination of inmate care.
  • Documented prisoner identification, charges and inmate disturbance incidents.

Correctional Officer

GEO INC.
06.2019 - 10.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.

Education

Associate of Arts -

Northwest Vista College
San Antonio, TX
05.2019

Skills

    Data Entry

    Crisis Management

    Administration and management skills

    Clerical abilities

    Conflict resolution skills

    Strong Organization

    Active Listening

    Team Collaboration

    Initiative-taking

Languages

Spanish
Limited Working

Timeline

Jailer

Recana Solutions
09.2021 - 02.2024

Correctional Officer

GEO INC.
06.2019 - 10.2020

Associate of Arts -

Northwest Vista College

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Jassive Chapoy