Jasson Robles
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. sales, revenue, and profit goals.
Overview
13
13
years of professional experience
Work History
Sales Representative
AT&T
06.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Implemented CRM tools to track customer interactions and sales progress.
Salesperson
Honda
10.2016 - 03.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
Sales Associate
Under Armour
05.2012 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Oak Hills High School
Hesperia, CA05-2013
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Customer retention
- Negotiation tactics
- Upselling and cross selling
- Account management
- Cold calling
- Business development
- Staff training
- CRM proficiency
- Closing techniques
- Revenue generation
- Promotional planning
- Event participation
- Closing sales
- Field sales
- Networking techniques
Accomplishments
- Ranked #1 business expert in the Las Vegas valley 2024
- Selected to assist in the opening of a new store locations In both Baltimore, MD & Nashville,TN with successful results.
- awarded for consistently surpassing sales quotas.
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
AT&T
06.2021 - Current
Salesperson
Honda
10.2016 - 03.2020
Sales Associate
Under Armour
05.2012 - 01.2016
High School Diploma -
Oak Hills High School