Jasson Umana
Pflugerville,TX
Summary
Systematic order fulfillment associate with several years of hands-on experience fulfilling warehouse and stock order-related duties. Skillful in loading/unloading merchandise from trucks/conveyors/pallets and packing items for shipment. Strong understanding of warehouse operations, policies and procedures.
Overview
15
15
years of professional experience
Work History
Fulfilment Associate
Amazon
Pflugerville, TX
09.2022 - Current
- Exceeded rates and safety demands as a top performer in multiple departments.
- Collaborated with Process Assistants, Area Managers, and higher management to ensure seamless communication and adherence to daily standards.
- Collaborated closely with RME techs to effectively diagnose, prevent, and resolve mechanical/electrical issues.
- Knowledgeable in Outbound, Inbound, Ship Dock, AFE, and Flow Desk operations to optimize daily metrics.
Enrollment Broker
Maximus
Austin, TX
03.2020 - 07.2022
- Contributed to team efforts in achieving time-sensitive objectives.
- Multitasked across multiple platforms and agencies to connect patients with doctors and facilitate appointment scheduling.
- Consistently surpassed rigorous metrics evaluated by the state of Texas.
- Assisted in completing tasks by providing support in English and Spanish.
- Collaborated with other departments to ensure smooth transition during enrollment process.
Customer Service Representative
TRUGREEN
Round Rock, TX
06.2018 - 03.2020
- Located and delivered requested information with accuracy to superior management.
- Clarifies and resolves problems through extensive research, exploring answers and alternative solutions, implementing effective strategies, and escalating unresolved issues.
- Utilized diverse Microsoft Office products and applications.
- Managed computers and radio systems to effectively multi-task and troubleshoot basic input/output systems.
Truck Driver/Loader
UPS
Austin, TX
04.2014 - 06.2018
- Managed the organization and distribution of packages on delivery trucks and conveyor belts
- Achieved top performance rates during peak seasons
- Involved consistent package handling and weight management within the range of 25-70lbs.
- Adapted to different schedules consistently.
- Efficiently worked alone or in a team with minimal verbal instructions.
- Diagnosed and prevented conveyor/mechanical failures
School Bus Driver
PETERMANN SOUTHWEST TRANSPORTATION
Pflugerville, TX
09.2009 - 03.2014
- Managed time efficiently so that routes are completed within allotted timespan.
- Utilized problem-solving skills to identify and prevent mechanical breakdowns
- Ensured compliance with legal guidelines through routine mechanical/electrical maintenance
- Performed pre-trip and post-trip safety inspections daily.
- Adhered to OSHA and state regulations to ensure optimal safety
Education
Diploma -
Hendrickson High School
Pflugerville, TX01.2009
Skills
- Bilingual(English/Spanish)
- Critical Thinking
- Management/Leadership Skills
- Multi-task under High Stress
- Mechanically Inclined
- Well versed with Computer Applications
- Years of Experience with Conveyors
- Windows Office Experience
- Problem Solving
- Ability to work Independently
Languages
English
Professional
spanish
Professional
References
- Stephanie Fenner(Outbound Process Assistant) fennerqs@amazon.com
- Edward McCammon(Outbound Area Manager) emmccamm@amazon.com
- Mark Pati(Flow Desk Process Assistant) patimark@amazon.com
Timeline
Fulfilment Associate
Amazon
09.2022 - Current
Enrollment Broker
Maximus
03.2020 - 07.2022
Customer Service Representative
TRUGREEN
06.2018 - 03.2020
Truck Driver/Loader
UPS
04.2014 - 06.2018
School Bus Driver
PETERMANN SOUTHWEST TRANSPORTATION
09.2009 - 03.2014
Diploma -
Hendrickson High School