Jaswinder Singh

Over 10+ years of operational management experience. Proven ability to work with and influence direct reports, peers and senior management. Maintain quality restaurant operations while ensuring “WOW” guest satisfaction. Maintain accountability for the success of the unit by making key-decisions and executing problem solving skills. Act as a role model and demonstrate professional behavior to restaurant team as well as to guests. Upgrade and improve restaurant operations when needed, maintain quality of product and service. Adhere to restaurant systems and processes to accomplish day to day operations and maintain open communication with vendors, employees and direct reports. PROFESSIONAL SUMMARY I assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets. I coordinate capital and R&M work to be scheduled on a timely basis within budget. Maximizes profits and area by controlling expenses within established budget guidelines. Executes and follows up on the financial results on a period basis. Completes all required financial reports accurately. USA Safe Serve (Proctor and certified Instructor) USA COMMUNICATION SKILLS I have an excellent written and oral communication skills, ability to listen and to understand other points of view before responding. I can influence others in order to gain commitment, Ability to present information in a clear and concise manner. REASONING ABILITY To be able to solve problems and deal with a variety of complex issues that is common in the business. Displays willingness to make decisions; exhibits sound and accurate judgment, support and explains reasoning for decisions, includes appropriate people in decision-making process. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

• Implement Marketing Programs and maintain awareness of the competition
• Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
• Performs all administrative paperwork as required
• Assists in the annual preparation of sales projections, expense budgets, and capital expenditure budgets
• Maximizes profits and area by controlling expenses within established budget guidelines
• Executes and follows up on the financial results on a period basis
• Completes all required financial reports accurately
• Review P&L statements and takes corrective action as necessary.

• Review P&L statements and takes corrective action as necessary. Performs all administrative paperwork required. Ensure all restaurants meet or exceed BKC and GGRG Restaurants Operations and Quality Standards. Performs visitations of each restaurant on a period basis to ensure each restaurant management staff understands strengths and developmental opportunities. Completes relevant assessments for each restaurant within designated time frame and ensures at least one restaurant in the district is a Training Restaurant with a Restaurant Trainer. I am also responsible for working with the Director of Training and Field Training Manager to ensure all Shift Responsible Personnel are Serve Safe and Foundations Shift Certified. Responds immediately to all priority calls and close out priority calls once the customer compliant or issue has been resolved. Must monitor the call volume for each area and determine if any appropriate discipline action needs to be taken. Responsible for management staffing, retention and turnover. Forecasts management staffing needs. Conducts performance development review on restaurant management team. Identifies and evaluates and respond to labor efficiency problems. Ensures all hiring policies are followed and adhered to (i.e, background check, drug testing, etc). Monitors Internal Audit Controls within each restaurant on a frequent basis. Ensures accidents and incidents are reported to Risk Management in a timely manner. Monitors procedures for resolving Health Department violations, ensures compliance on company cash control, and safety and security policy. Accurately and consistently documents performance appropriately by using the performance counseling process. Conducts investigations as required for cash control, harassment or any unfair employment practices. Coach’s restaurant management for improved performance and conduct monthly meetings with management team for the purpose of planning, training and operations review.