Ja’Tima Bellamy
Warner Robins,GA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Collection Material Coordinator
American Red Cross
10.2023 - Current
- Order necessary supplies, schedule deliveries, and manage company’s inventory
- Maintain the warehouse in compliance with OSHA safety standards
- Manage blood collection equipment and supplies including boxes, labels and canteen supplies
- Prepare blood collection kits in accordance with established directives
- Fill order requisitions from mobile and fixed sites
- Interact in a positive, proactive, and customer-focused manner with both internal and external customers
- May drive blood collection vehicles to load and unload required supplies and equipment where applicable and as needed
- Responsible for the delivery and return of materials to internal and external customers
Mobile Phlebotomist
American Red Cross
02.2022 - Current
- Conduct hemoglobin tests to ensure donor iron levels are normal
- Determine donor eligibility according to vital signs and health history screenings
- Explain the purpose of the donation to the donor and the whole procedure behind the donation
- Match DIN (Donor Identification Number) to each blood bag and tube
- Performs blood collection procedures by venipuncture and capillary puncture
- Processing and packing blood as assigned
- Post donation care
- Load/unload blood collection vehicles, transport, and set up drive
- Develop bonds with donors which can ensure their return/provide great customer service
- Dispose of contaminated sharps in accordance with applicable laws, standards and policies
- Dispose blood and other biohazard fluids in accordance with applicable laws, standards and policies
- Provide refreshments to donors to ensure absorption of sugar into their systems
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Assisted in the development and implementation of new protocols to improve overall efficiency and effectiveness of mobile phlebotomy services.
- Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of the phlebotomy process.
- Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
Clinical Student
Houston Medical Center
10.2021 - 12.2021
- Collected blood using various needle types including butterfly, syringe, and straight needles
- Maintained patient confidentiality while following procedures
- Initialed, dated, and timed each specimen as soon as it was collected
- Transported specimens to the laboratory for processing
- Ensured blood and urine specimens have been properly labeled with correct patient information
- Used centrifuge to spin down various blood specimens
- Conducted diagnostic tests for accurate identification of medical conditions and appropriate intervention strategies.
- Implemented quality improvement initiatives within the clinical setting to enhance efficiency and overall patient satisfaction rates.
- Accurately gathered information systematically to determine health-related needs of patients.
- Led interdisciplinary rounds as a student representative, presenting relevant case information to the healthcare team.
- Enhanced patient care by conducting comprehensive clinical assessments and developing individualized treatment plans.
- Provided compassionate care to diverse populations, addressing unique cultural and emotional needs of each patient.
- Assisted patients in rehabilitation process and calculated and administered medications.
- Delivered exceptional bedside manner, easing anxiety for patients undergoing stressful medical experiences or receiving difficult diagnoses.
- Educated patients on disease management, medication regimens, and lifestyle modifications for improved health outcomes.
- Utilized effective time management skills to balance heavy caseloads while maintaining high standards of care.
- Developed strong rapport with patients and families, fostering trust-filled relationships that facilitated open communication about medical concerns.
- Maintained comprehensive documentation in electronic medical records systems, ensuring accuracy and accessibility for healthcare professionals.
Cashier/Stockperson
Dollar General Superstore
01.2021 - 09.2021
- Ensure that the store was organized and clean
- Gave assistance to customers
- Ensure effective customer service and service leadership
- Performed itemization and totaling of customer’s purchases using the cashier register and scanner
- Performed stocking, restocking and rotation of merchandise on shelves
- Assist in setting up displays
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier/Customer Service
Wal-Mart Super Center
04.2020 - 02.2021
- Process sales transactions
- Accept payments
- Calculate and return change when required by the payment method
- Maintain adequate change denominations in the cash drawer and request additional change
- Answer customer questions about products or services
- Reconcile cash drawers and sales receipts
Crew Member
Wendy’s Restaurant
07.2018 - 02.2020
- Operated cash register and took payment from customer via cash, debit card or credit card
- Maintain clean and safe work environment
- Stocked work area with necessary items such as, condiment and paper goods
- Relayed customers’ order to the kitchen and help prepare the food to make sure it was prepared properly
- Washed dishes, pots and mopped floor at the end of the shift
Education
Associate Degree - Surgical Technologists
Central Georgia Technical College
Warner Robins, GA12.2024
Certificate - Phlebotomy
Central Georgia Technical College
Warner Robins, GA12.2021
Diploma -
Houston County High School
Warner Robins, GA01.2020
Skills
- Inventory management
- Supply chain coordination
- Material sourcing
- Logistics planning
- Work ethic and integrity
- Customer assistance
- Cash handling
- Military logistics
- Supply chain logistics
Militarystatus
Army (reservist)
Languages
English
Full Professional
Timeline
Collection Material Coordinator
American Red Cross
10.2023 - Current
Mobile Phlebotomist
American Red Cross
02.2022 - Current
Clinical Student
Houston Medical Center
10.2021 - 12.2021
Cashier/Stockperson
Dollar General Superstore
01.2021 - 09.2021
Cashier/Customer Service
Wal-Mart Super Center
04.2020 - 02.2021
Crew Member
Wendy’s Restaurant
07.2018 - 02.2020
Certificate - Phlebotomy
Central Georgia Technical College
Diploma -
Houston County High School
Associate Degree - Surgical Technologists
Central Georgia Technical College
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